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"Nice rooms and pleasant helpful staff "

"Great location, being so close to Spencer Street Station. All the staff were so friendly and helpful. Lovely breakfast and good sized rooms. Really liked this hotel."

"Room was nice "

"Room comfortable and spacious the facility conveniently placed central to majority of locations in Melbourne staff at reception friendly and helpful breakfast was exceptional great value and excellent variety and service"

"This is our 4th stay at this hotel and we really like the location. It's walkable to everywhere in the city and the public transport is very accessible from the hotel. It's very comfortable, spacious and clean. We always choose the no housekeeping which adds to value for money. Staff are always lovely. That's why we keep going back. "

"Clean good lovation"

"Great location. And clean room. "

"I'll start with the negatives as there aren't many. The lobby was underwhelming and smelt like a sewer. The receptionist, although lovely asked me the same questions twice (every question) because she wasn't taking my answers in. The chocolate hour was also underwhelming with bits of gateaux that my daughter wasn't interested in. Now the positives, the family suite was so big, clean and really impressive. The bed was so comfy and there are robes and slippers and nice tea/coffee. Lots of toiletries including dental kit, comb, cotton pads, shaving kits. The pool is a highlight. It's really big, as is the spa and it wasn't busy at all. It's indoors but the walls are open glass panels on an angle so it's full of fresh air. We asked for an early check in and late check out and that wasn't a problem! The best part was happy hour at the bar which although didn't look great during the day was awesome. The barman made my daughter a great mocktail and the sparkling wine was delicious. The cosmos were the best i've ever had and then dinner at Miss Mi...best meal of our lives. Great kids menu and for a chefs hat restaurant, it was very family friendly. To not have to leave the hotel and have this experience was such a treat. Also the pool is open to 10pm if you want a swim afterwards."

"Room excellent, bar needs updating."