Carbrook Apart Hotels

"The staff were very helpful and the breakfast team made our stay great"

"The air conditioner didn't work for about 5 hours. The shower drain was blocked and there wasn't enough drainage, making the whole shower a slip and trip risk. The toilet didn't flush properly. The shampoo / conditioner, bodywash / handwash had a strange, mouldy smell. One room service Chocolate Milkshake cost $26. They charge like they are 5 stars, but the Junior Suite (which was supposed to be one of the nicer rooms) was not pleasant. Parking was a problem. The secure parking left many people "parked in", as guests parked in non-parking areas. The pool is accessible via a driveway, so you have to walk through a car park to get to it - not ideal for couples, singles or families. On a positive note, the staff were friendly and the Roof Top Bar had lovely views (if a limited menu). My advice is to visit the Roof Top Bar for drinks or a meal, but skip staying here."

"Bed so comfortable. Great size room, king city view No noise, very clean, location great."

"Well kept property with a friendly helpful staff "

"Bathroom was not as clean as it should have been "

"It’s close to restaurants and shopping and the river. The buffet breakfast was decent with a wide variety of choices. Our room was weird with partial separation of bathroom and bedroom. Hard to describe. Had to call twice for staff to bring a second washcloth to the room (2 of us were there). "

"Lovely breakfast, beautiful room"

"Very clean room, and great customer service at the front desk. Asked to drop bags off as we arrived 3hrs prior to default check in time and they made a room available instead."

"Nice hotel,very clean,happy staff."