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Expedia-Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Ocean View Junior Suite King
Room with view
61 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Junior Suite King
Room with view
61 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ocean Front Luxury Suite King
Room with view
71 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Presidential Suite
Room with view
124 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ocean Front Junior Suite Double
Room with view
61 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Ocean Front Junior Suite King
Room with view
61 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite Double
Room with view
61 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Ocean View Junior Suite Double
Room with view
61 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Ocean View Swim Up Suite King
Room with view
79 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only luxury on the beach

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Outdoor pool
24-hour business centre

Location

Located in Zona Hotelera, this beachfront property is in the entertainment district and within 1 mi (2 km) of Chac Mool Beach, La Isla Shopping Mall, and Cancun Interactive Aquarium. Forum Beach and Cancun Convention Center are also within 2 mi (3 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.

Room Amenities

All 307 rooms boast jetted tubs and offer free WiFi and free minibar items. Furnished balconies or patios and pillowtop beds are standard, as are LED TVs with cable channels.

Languages Spoken

  • English

Show all languages

Hyatt Zilara Cancun - All Inclusive - Adults Only

Blvd Kukulcan Km 11.5 HZ, Cancun, QROO 77500

Hotel Amenities

All-Inclusive Details

  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • On-site entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • All food and beverages included
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • On-site live performances included
  • All land activities, recreational facilities and equipment included
  • Theme parties included
  • Snorkelling included

Hotel Amenities

  • Express check-in
  • Picnic area
  • Number of outdoor pools - 2
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Porter
  • Dry cleaning/laundry service
  • Free valet parking
  • Outdoor pool
  • Limo or Town Car service available
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 4
  • Total number of rooms - 307
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Tennis on site
  • 24-hour health club
  • Beach bar
  • Coffee/tea in common areas
  • Number of bars/lounges - 5
  • Full-service spa
  • Beach umbrellas
  • Swim-up bar
  • Free breakfast
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Tours/ticket assistance
  • Year Built – 2007
  • Coffee shop or café
  • Beach sunloungers
  • Pool sunloungers
  • Steam room
  • Free WiFi
  • Sauna
  • Free wired Internet
  • Spa services on site
  • Number of restaurants - 6
  • 24-hour business centre
  • Conference space size (feet) - 6781
  • Banquet hall
  • Beach towels
  • Spa tub
  • 24-hour fitness facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish
  • Japanese
  • Korean

Parking

Free valet parking

Room Amenities

Hyatt Zilara Cancun - All Inclusive - Adults Only offers 307 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Free newspaper
  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Furnished balcony or patio
  • Phone
  • Turndown service
  • Free bottled water
  • Pillowtop mattress
  • Ceiling fan
  • Pillow menu
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Free WiFi
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • Rainfall showerhead
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Separate bathtub and shower
  • Minibar (stocked, free items)

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

La Adelita Cantina – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.

Asiana – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Maria Marie – This restaurant specialises in fusion cuisine and only serves dinner. Open daily.

Chefs Plate – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

Spice – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

  • Pilates classes on site
  • Racquetball/squash on site
  • Waterskiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snorkelling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No cots (infant beds) available

Minimum guest age is 18

Caters to adults only

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 165 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • All Inclusive Hyatt
  • All Inclusive Hyatt Cancun
  • Cancun Zilara Hyatt
  • Hyatt All Inclusive
  • Hyatt Zilara
  • Hyatt Zilara All Inclusive
  • Hyatt Zilara Cancun
  • Zilara Hyatt
  • Zilara Hyatt Cancun
  • Royal Cancun Resort
  • Royal Hotel Cancun
  • The Royal Hotel Cancun
  • The Royal In Cancun Hotel Cancun
  • Hyatt Zilara Adults All Inclusive
  • Hyatt Zilara Cancun Adults
  • Hyatt Zilara Adults
  • Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
  • Hyatt Zilara Cancun All Inclusive
  • Hyatt Zilara Adults All Inclusive All-inclusive property
  • Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
  • Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
  • Hyatt Zilara Cancun All Inclusive Adults Hotel
  • Hyatt Zilara All Inclusive Adults Hotel
  • Hyatt Zilara Cancun All Inclusive Adults
  • Hyatt Zilara Cancun All Inclusive
  • Hyatt Zilara All Inclusive Adults
  • Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
  • Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
  • Hyatt Zilara Cancun Adults Only All Inclusive
  • Hyatt Zilara Inclusive Adults

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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