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Reviews of Pristine 2-Bed Apartment with Pool and BBQ

Pristine 2-Bed Apartment with Pool and BBQ
Phillip, Australian Capital Territory

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Issa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very new apartment including all facilities that you need it is small but the design made it feel bigger that what it really is. Few things need attention, there was no trolleys or carts down at the basement to use to load our luggage to the apartment. There is a funny smell in the corridor outside. We had only one set of keys meaning that we can't leave the apartment at the same time unless going same place but we used the safe box on occasions just inconvenient as you need the keys to get the car in the parking. The coffee table is very loose and we almost dropped few valuables off it. The WiFi was very laggy and we couldn't watch that much TV as a result. But overall good and recommended very quiet area and the view from the balcony is very serene and tranquil.
Stayed 3 nights in Jan 2024

6/10 Okay

Elise C.

Liked: Cleanliness
Good & bad
Apartment was absolutely spotless & beautifully decorated and also had plenty of amenities to make for an easy & pleasant stay. However, a small room without a window is not a bedroom & shouldn’t be advertised as such. It was hot & stuffy in there even with the sliding frosted glass door open! Also, listing has 2 x queen beds - the one in the main room is actually a double so too short & small for us and I probably wouldn’t have booked if I’d known. Some more detail re check in process would be handy to know prior to arriving - find a street park & walk to building entry to collect keys as there is no where to park near the front of this block. Also it would be handy to give guests info on where to take rubbish in the building. Overall we had a lovely stay in this lovely apartment though!
Stayed 8 nights in Sep 2023
Response from VrboOwner on 12 Oct 2023
Hi Elise, Thank you for your detailed review and for choosing MadeComfy for your stay. We're glad to hear that you found the apartment spotless, beautifully decorated, and well-equipped with amenities. We apologize for any inconvenience caused by the small room without a window. We understand that this may not have met your expectations and we appreciate your feedback. We will take this into consideration for future improvements. We appreciate your feedback regarding the check-in process and the information about rubbish disposal. We will make sure to provide more detailed instructions to our guests in the future to ensure a smoother experience. Thank you for your kind words and we're glad to hear that you had a lovely stay overall. We hope to have the opportunity to host you again in the future. Kind Regards, The MadeComfy team