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Overview of Novotel Canberra

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Featured image
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers
Minibar, in-room safe, individually furnished, desk

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationCivic Square7 min walk
    Popular LocationCanberra Centre10 min walk
    Popular LocationAustralian National University12 min walk
    AirportCanberra, ACT (CBR-Canberra Intl.)19 min drive
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  • Executive Double Room, 1 King Bed with Sofa bed

    3.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExecutive Double Room, 1 King Bed with Sofa bed
  • Standard Room, 1 King Bed

    Room amenities

    • 26 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Standard Double Room, 2 Double Beds

    4.2/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds
  • Apartment, 1 Bedroom

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsApartment, 1 Bedroom
  • Executive Room, 1 King Bed

    3.9/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed
  • Standard Room, 1 King Bed, Balcony

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Balcony
  • Standard Room, 1 Queen Bed

    4.3/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed

About this area

Canberra

Located in Canberra, Novotel Canberra is in the city centre and near the airport. Australian War Memorial is a notable landmark, and the area's natural beauty can be seen at Commonwealth Park and Lake Burley Griffin. Looking to enjoy an event or a game while in town? See what's happening at Manuka Oval or Canberra Stadium. Spend some time exploring the area's activities, including winery tours. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Civic Square - 7 min walk
  • Canberra Centre - 10 min walk
  • Australian National University - 12 min walk
  • Commonwealth Park - 2 min drive
  • Australian War Memorial - 8 min drive

Getting around

  • Kingston Canberra Station - 11 min drive
  • AirportCanberra, ACT (CBR-Canberra Intl.) - 19 min drive

Restaurants

  • First Edition — 1 min walk
  • Vol. 1 Bar — 1 min walk
  • Lemon Grass Thai - 3 min walk
  • The Charcoal Restaurant - 3 min walk
  • Iori Japanese Restaurant - 3 min walk

About this property

Novotel Canberra

Luxury Canberra hotel in Canberra City Centre, walk to Canberra Centre
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 286 individually furnished rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Novotel Canberra offers 286 forms of accommodation with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 27 per night
  • Limited parking spaces

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 6:30 AM–10:00 AM on weekends: AUD 12-28 for adults and AUD 10-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Japanese

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from April 01 2020 to November 30 2020 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Hot tub
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 12 and AUD 28 for adults, and AUD 10 and AUD 25 for children (approximately)
  • Self-parking fee: AUD 27 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Frequently asked questions

Can I cancel my reservation for free at Novotel Canberra and receive a full refund?
Yes, Novotel Canberra offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Canberra cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Canberra have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.
Is Novotel Canberra pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Canberra?
Self-parking is available for AUD 27 per night. Limited spots are available.
What time is check-in at Novotel Canberra?
Check-in is from 2:00 PM - 11:00 PM.
What time is check-out at Novotel Canberra?
Checkout is at 11 AM.
Where is Novotel Canberra located?
Located in Canberra City Centre, this luxury hotel is within a 15-minute walk of Canberra Centre, Australian National University and National Convention Centre. Lake Burley Griffin and Commonwealth Park are also within 1 mi (2 km).
3.6
Good
5 - Excellent
235
4 - Good
380
3 - Okay
188
2 - Poor
124
1 - Terrible
60

3.8/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff were pleasant. Location excellent
Stayed 1 night in Sep 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant and bar, quick check in. More comfy bed and pillows needed. No minibar due to covid.
Stayed 2 nights in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
People and facilities brilliant. The car park however is downright dangerous. CAS spaces too tight and not enough space to move
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Very dated
The hotel is very dated. The rooms need to be completely renovated and brought into the 21st century! Our room overlooked a coach station and dustbins. There was a very loud generator sound during the night. No glasses for water in the rooms, pillows were awful with no pillow protectors and overall quite a disappointing standard. On a plus, the hotel was in a good location and within walking distance to the shopping centre, cafes and restaurants. Car park onsite was always available at an additional cost of $27 per night.
Stayed 3 nights in Jul 2020

2/5 Poor

Travelled with family and small children
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Its close to central city shopping and dining precinct but rhats where the good points end. This hotel is outdated in all aspects. Used Room service food was left in the hallway for just over 8 hours. Customer service was not helpful, bed was the worst i have slept on with springs poking us in our backs. Breakfast very dissapointed with quality if food eggs were like rubber. Will not be staying here again
Stayed 1 night in Jul 2020

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