Novotel Canberra

Photo gallery for Novotel Canberra

Lobby
Indoor pool, a heated pool, open 6:30 AM to 10:00 PM, pool loungers
Indoor pool, a heated pool, open 6:30 AM to 10:00 PM, pool loungers
Indoor pool, a heated pool, open 6:30 AM to 10:00 PM, pool loungers
Minibar, in-room safe, individually furnished, desk

Overview of Novotel Canberra

UNESCO Sustainable Travel Pledge

Novotel Canberra

4.5 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
65 Northbourne Avenue, Canberra, ACT, 2600

Explore the area

  • Popular LocationAustralian National University4 min walk
  • Popular LocationCanberra Centre10 min walk
  • Popular LocationLake Burley Griffin16 min walk
  • AirportCanberra, ACT (CBR-Canberra Intl.)16 min drive

Choose dates to view prices

About this area

Canberra

Novotel Canberra is located in Canberra City Centre, a neighbourhood in Canberra, and is near the airport and near a metro station. Australian War Memorial is a notable landmark, and the area's natural beauty can be seen at Commonwealth Park and Lake Burley Griffin. Looking to enjoy an event or a game while in town? See what's happening at Manuka Oval or Canberra Stadium. Spend some time exploring the area's activities, including winery tours.
Visit our Canberra travel guideOpens in a new window
Map

What's nearby

  • Australian National University - 4 min walk
  • City Hill - 6 min walk
  • Civic Square - 7 min walk
  • Canberra Centre - 10 min walk
  • Lake Burley Griffin - 16 min walk

Getting around

  • Kingston Canberra Station - 10 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 16 min drive

Restaurants

  • Taj Mahal Indian Restaurant - 2 min walk
  • Tonic Espresso - 2 min walk
  • Blue Olive Cafe - 2 min walk
  • Loading Zone - 2 min walk
  • Soju Girl - 2 min walk

About this property

Novotel Canberra

Luxury Canberra hotel in Canberra City Centre, near Australian National University
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 286 individually furnished rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Novotel Canberra offers 286 accommodations with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 27 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 6:30 AM–10:00 AM on weekends: AUD 30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Heated pool
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Japanese

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 7

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • First Edition
  • Vol. 1 Bar

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers

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Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)
  • Self-parking fee: AUD 27 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 238 out of 962 reviews
5 - Excellent 25%
Rating 4 - Good. 354 out of 962 reviews
4 - Good 37%
Rating 3 - Okay. 189 out of 962 reviews
3 - Okay 20%
Rating 2 - Poor. 121 out of 962 reviews
2 - Poor 13%
Rating 1 - Terrible. 60 out of 962 reviews
1 - Terrible 6%

3.9/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in May 2022

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room really old and low maintenance
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Canberra close to a lot of restaurants, cafes and shops. The pool is a great place for kids to play
Stayed 3 nights in Apr 2022

3/5 Okay

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Great location in Canberra close to shops and dinning options. The property itself was good. There is not enough lifts, wouldnt want to stay if the hotel was at capacity as you would never get on. The main issue I had was with the carpark. They park your car offsite and pay ($27 a day). So I informed reception the night before we will need the car at 9am. Come next day I checkedout and went to the carpark and the car wasnt there. Told the attended where's my car. They said we running a bit behind will get it for you in 10mins. 30mins later the car arrived. We ended up being late for our next appointment.
Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are terrible. Floor dirty and old. No sink in the bathroom. Rooms on top of the bus station - noisy.
Stayed 4 nights in Apr 2022