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"Everyone and everything was perfect the room staff. But the excursions that we set up through concierge wasn’t what I expected. Keep in mind everyone’s idea of LUXURY is different but had a great time "

"Grate customer service !"

"The staff is very friendly and inviting. The place is clean and well decorated. The amenities are great. "

"Vwry clean room. Freindly stuff"

"Clean "

"Clean, friendly staff"

"Excellent service and food. Rooms could be a tad bigger "

"The rooms were clean, and the staff was courteous. "

"My recent stay at the Hyatt Regency Cartagena was absolutely amazing! It truly is the best hotel in the area. From the moment I arrived, the service was spectacular, with staff going above and beyond to ensure a flawless visit. The amenities are outstanding, especially the pools offering breathtaking panoramic views of the Caribbean sea. The gym was well equipped and clean. My room was great, spotless, and modern, featuring amazing views that made every morning special. Furthermore, the dining was a highlight; the food was amazing with impressive quality and plenty of options to satisfy every palate. This hotel truly delivers on every front, and I highly recommend it for a luxurious and unforgettable Cartagena experience. it's also well located near the walled city! "