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"Staff was not friendly. Rooms were nice but tiny, property outside not well maintained and construction right next door very loud early in the morning."

"The location of the hotel is great if you are taking vaporetto. The building is new and modern. Breakfast was good, with wide variety of choices. The staff seem short handed, only one front desk was on duty during busy check in/out. When I arrived, the soap/shampoo was empty/not restocked. Staff had limited knowledge of transportation and gave me wrong information (please double check the info for yourself). "

"Breakfast was terrific and all the staff were very professional. Great location close to the train station and water taxis."

"Mixed review on this occasion (this was a return visit). We did have issues with rooms offered, the first was absolutely boiling due to bathroom radiator being on at full blast, so we spent some hours on room changes, first offered was supposedly unoccupied but in fact we disturbed a couple 'relaxing', the second was freezing and with a continuous ventilator noise. This small suite had an outside terrace with Jacuzzi and table, the Jacuzzi tap fell off in my hand. Finally we were offered a suite (after the stuck on air conditioning was fixed) which was very nice and comfortable. Other American guests also seemed to be having room temperature issues. We would like to thank reception staff, in particular Tony, who went out of his way to help with the room change, and also the friendly bar man while we were having a complementary drink during room changes."

"Room clean & decorated nicely. Aircon wasnt active & room was quite warm so we had to have windows open for air but very noisy with people passing hotel / dragging luggage/ workers starting early so didn't get decent sleep. Location excellent in a lovely area. "

"Excellent breakfast. Very kind staff, we left our bags after check out till 8 pm"

"Good location and room is big."

"Awesome location, friendly multilingual staff, beautiful architecture."

"Very good hotel, just crossed the train station."