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"Great location with short 5 minute shuttle to airport for a small fee. Buffet breakfast excellent as were the dining options. Staff super friendly and nothing was too much to ask for. Can highly recommend"

"wifi totally sucked shuttle great breakfast great"

"Clean and confortable hotel with paid shuttle service to the airport. Good option for the price for a family of 4 with bed and sofa bed (executive room)"

"The amazing thing of this hotel is that it is INSIDE Malpensa airport so no need to get a shuttle or a taxi. It is becoming a little outdated but still the best option for Malpensa"

"Very good location and right opposite to the ferry terminal. The bed was firm which was my liking. Everything was good. My only criticism was the lighting on the two sides of the mirror in the bathroom were way too bright."

"The hotel is beautiful and the spa and pool are fantastic. We enjoyed our stay very much. The breakfast was also delicious with lots of choices. It’s a long curvy ride up the mountain but the view is worth it."

"beautiful location, lovely hotel, delicious and high quality food and amazing service and staff! highly recommend"

"I had a very frustrating experience staying here. While the property itself is beautiful and conveniently located near the airport, the service across multiple touchpoints felt dismissive and, at times, outright rude. At the end of my stay, I was called just two minutes before my shuttle departure and it left without me, which was extremely stressful and poorly handled. There were also unexpected additional fees buried in the fine print that were never clearly explained at check-in. When I raised this, the concierge was passive-aggressive and insisted this lack of transparency was “industry standard,” which felt dismissive and unprofessional. Dining was similarly disappointing—the restaurant staff made it seem like they were doing me a favour by taking my order, and overall I felt unwelcome. The pool is nice, but the Wi-Fi was poor, and the service issues ultimately outweighed the positives. I would not stay here again."

"Nice people, clean and very convenient closed to the airport Rooms good and quiet"