We arrived just after midnight, tired and hungry. A staff member met us at the door took our luggage and welcomed us to the hotel. When we got in we saw a huge line at the reception desk. A group of young people had just arrived before us. This staffer said to wait a moment, then he took us around the line up to the far side where we were met with another young gentleman who checked us in, and within 5 minutes we were in our room, accompanied to the room by the first gentleman and told that we could order room service at any time. This man went out if his way to be kind to two old ladies, spoke English and made a huge impression on us. I would recommend this hotel very much. Thank you.