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Overview of Vitrum Hotel

Photo gallery

Guest reviews

4.5 / 5Wonderful
331 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

Popular LocationPalermo Soho6 min walk
Popular LocationSerrano Square11 min walk
Popular LocationDistrito Arcos14 min walk
AirportBuenos Aires (EZE-Ministro Pistarini Intl.)25 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Suite

    Suite

    Room amenities

    • 24 sq m
    • Sleeps 3
    Show details
  • Superior Studio

    Superior Studio

    Room amenities

    • 32 sq m
    • Sleeps 3
    Show details
  • Premium Duplex

    Premium Duplex

    Room amenities

    • 47 sq m
    • Sleeps 2
    Show details
  • Panoramic Studio, Terrace

    Panoramic Studio, Terrace

    Room amenities

    • 24 sq m
    • Sleeps 3
    Show details
  • Traditional Room

    Traditional Room

    Room amenities

    • 24 sq m
    • Sleeps 3
    Show details
  • Standard Studio

    Standard Studio

    Room amenities

    • 17 sq m
    • Sleeps 2
    Show details

About this area

Buenos Aires

Located in Buenos Aires's Palermo neighbourhood, Vitrum Hotel is in the city centre and connected to the convention centre. Plaza de Mayo and Obelisco are notable landmarks, and travellers looking to shop may want to visit Palermo Soho and Alto Palermo Shopping Center. Looking to enjoy an event or a game? See what's going on at Luna Park or La Bombonera.

Popular Location

What's nearby

  • Palermo Soho - 6 min walk
  • Serrano Square - 11 min walk
  • Distrito Arcos - 14 min walk
  • Carlos Thays Botanic Garden - 3 min drive
  • La Rural Convention Center - 3 min drive

Getting around

  • Dorrego Station - 16 min walk
  • Buenos Aires Palermo Station - 17 min walk
  • Buenos Aires (EZE-Ministro Pistarini Intl.) - 25 min drive

About this property

Vitrum Hotel

4-star boutique hotel connected to the convention centre in Palermo
Along with a restaurant, this hotel has an indoor pool and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 36 individually decorated rooms provide free WiFi, free wired Internet and DVD players. For a bit of entertainment, guests will find flat-screen TVs with cable channels and first-run films, and other amenities include minibars and room service (during limited hours).
Vitrum Hotel offers 36 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.
This Buenos Aires hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 7 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Fitness centre
Indoor pool
Outdoor pool
Sauna
Spa services
Hot tub

Family friendly

Dry-cleaning service
DVD player
Indoor pool
Laundry facilities
Outdoor pool

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
Portuguese
Spanish

Business services

1 meeting room
Business centre

Outdoors

BBQ grill(s)
Garden
Rooftop terrace

Spa

2 treatment rooms
Facials
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage - Thai
Massage/treatment rooms
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Down comforter

Bathroom

Bidet
Free toiletries
Hairdryer
Shower

Entertainment

32-inch flat-screen TV
TV channels
DVD player
First-run films
Premium channels

Food and drink

Coffee/tea maker
Minibar

More

Desk
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-compatible safe

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • All citizens of Argentina will be charged the national value-added tax (21%) upon check-out. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days.

Renovations and closures

This property is closed from 20 March 2020 to 1 June 2020 (dates subject to change).

Pets

  • Pets stay for free
  • 1 per room (up to 66 lb/30 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Payment types accepted at this property

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and will be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 9:00 AM to 9:00 PM The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Vitrum Hotel Buenos Aires
  • Vitrum Hotel
  • Vitrum Buenos Aires
All reviews

Guest reviews

4.5

Wonderful

5 - Excellent
205
4 - Good
97
3 - Okay
22
2 - Mediocre
2
1 - Poor
5
4.6
Cleanliness
4.5
Service and Staff
4.7
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable mellow space in a good location close to restaurants in Palermo district

Stayed 2 nights in Feb. 2020

2/5

  • Disliked: Staff & service, property conditions & facilities

We liked the location. We disliked the facilities and their indifferent treatment. The building is very noisy and there is no respect for cleaning employees to minimize noise and respect guests who are sleeping

Stayed 9 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is in the best location you could ask for and the staff are incredible! Diego came with us to the wine tasting to translate and helped us throughout our entire trip with planning dinners, bars, and everything thing you could think of. We will be back and thank you for the incredible hospitality!

Stayed 1 night in Feb. 2020

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Seems like people are overworked and not too friendly.

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great property in the heart of Palermo with MANY restaurants/bars within walking distance. Campo Bravo and Copa de Rey are two great places as an example. Anyway, the front desk staff here is AMAZING. Carolina, David, Luca, Diego, Jonathan, Juan - did I miss anyone? We had a huge issue with shipping a small but important package from the States to BA via DHL. The package got stuck in Argentine customs hell for a week and we truly couldn't have got the package back without the assistance of everyone at the front desk. Keep in mind, they helped us even AFTER we checked out of the hotel and by most standards they were under no obligation to do so. My husband and I can never thank them enough, we are very grateful for their help and their kindness. As far as the hotel - the rooms are great, we had a very spacious room. I would only mention that the showers are quite small but other than that no complaints. They have a restaurant, a small gym and a sauna which we definitely liked. They also have an art gallery attached to their lobby which was cool. I highly recommend this property. When my husband and I travel it's important that the staff is helpful and friendly and the staff at Vitrum go above and beyond! P.S. - the BEST steak place in our opinion is La Cabrera!

Stayed 7 nights in Jan. 2020