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Outdoor pool
Pool
Terrace/patio
Terrace/patio

Guest reviews

4.5 out of 5 Wonderful
345 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Pet Friendly
Air conditioning
Restaurant
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPalermo Soho6 min walk
Popular LocationPlaza Italia3 min drive
Popular LocationBuenos Aires Eco Park3 min drive
AirportBuenos Aires (EZE-Ministro Pistarini Intl.)25 min drive

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  • Suite

    5/5 guest room rating

    Room amenities

    • 46 sq m
    • City view
    • Sleeps 3
    More detailsSuite
  • Superior Studio

    4.6/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Studio
  • Premium Duplex

    Room amenities

    • 50 sq m
    • Sleeps 2
    More detailsPremium Duplex
  • Panoramic Studio, Terrace

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
    More detailsPanoramic Studio, Terrace
  • Studio

    4.9/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsStudio
  • Standard Studio

    Room amenities

    • 17 sq m
    • City view
    • Sleeps 2
    More detailsStandard Studio

About this area

Buenos Aires

Located in Palermo neighbourhood, Vitrum Hotel is connected to a shopping centre. The area's natural beauty can be seen at Serrano Square and Carlos Thays Botanic Garden, while Evita Museum and Latin American Art Museum of Buenos Aires are cultural highlights. Looking to enjoy an event or a game? See what's going on at Luna Park or La Bombonera. Spend some time exploring the area's activities, including outlet shopping.
View map
Popular Location

What's nearby

  • Palermo Soho - 6 min walk
  • Plaza Italia - 3 min drive
  • Buenos Aires Eco Park - 3 min drive
  • Japanese Garden - 4 min drive
  • Latin American Art Museum of Buenos Aires - 6 min drive

Getting around

  • Dorrego Station - 16 min walk
  • Buenos Aires Chacarita Station - 17 min walk
  • AirportBuenos Aires (EZE-Ministro Pistarini Intl.) - 25 min drive

Restaurants

  • Ferox Wine&Art — 1 min walk

About this property

Vitrum Hotel

4-star boutique hotel connected to the convention centre in Palermo
Along with a restaurant, this hotel has a coffee shop/café and a rooftop terrace. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and concierge services are on-site. All 36 soundproofed rooms feature free WiFi and pillowtop beds. LCD TVs with cable channels and first-run films provide a bit of entertainment, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
Vitrum Hotel offers 36 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player
  • First-run films
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3 PM and 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
All citizens of Argentina will be charged the national value-added tax (21%) upon check-out. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats only
1 per room (up to 66 lb/30 kg)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Vitrum Hotel Buenos Aires
Vitrum Hotel
Vitrum Buenos Aires
Vitrum Hotel Hotel
Vitrum Hotel Buenos Aires
Vitrum Hotel Hotel Buenos Aires

Frequently asked questions

Can I cancel my reservation for free at Vitrum Hotel and receive a full refund?
Yes, Vitrum Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Vitrum Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Vitrum Hotel pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 30 kg per pet. Service animals are exempt from fees.
How much is parking at Vitrum Hotel?
This hotel doesn't offer parking.
What time is check-in at Vitrum Hotel?
Check-in is from 3 PM to 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Vitrum Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Vitrum Hotel located?
Located in Palermo, this boutique hotel is within a 15-minute walk of Serrano Square and Distrito Arcos. Carlos Thays Botanic Garden and La Rural Convention Center are also within 2 mi (3 km). Dorrego Station is 16 minutes by foot and Palermo Station is 18 minutes.
4.5
Wonderful
345 reviews
5 - Excellent
216
4 - Good
99
3 - Okay
22
2 - Poor
2
1 - Terrible
6

4.6/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable mellow space in a good location close to restaurants in Palermo district
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Staff & service, property conditions & facilities
We liked the location. We disliked the facilities and their indifferent treatment. The building is very noisy and there is no respect for cleaning employees to minimize noise and respect guests who are sleeping
Stayed 9 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the best location you could ask for and the staff are incredible! Diego came with us to the wine tasting to translate and helped us throughout our entire trip with planning dinners, bars, and everything thing you could think of. We will be back and thank you for the incredible hospitality!
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
Seems like people are overworked and not too friendly.
Stayed 2 nights in Feb 2020

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