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CasaSur Palermo Hotel

4.0 star property
This stylish hotel near Distrito Arcos delivers upscale comfort with rejuvenating spa treatments to help travelers recharge between Buenos Aires adventures

Choose dates to view prices

CasaSur Palermo Hotel provides a sophisticated retreat in the heart of Palermo. Travelers can savor international cuisine at Sacro restaurant, book a massage or facial at the spa, and borrow the hotel's free bicycles for a quick ride to nearby Serrano Square.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$259
26 May - 27 May

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Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 82 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 82 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is CasaSur Palermo Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at CasaSur Palermo Hotel?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at CasaSur Palermo Hotel on 26 May 2026 start from AU$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CasaSur Palermo Hotel?

CasaSur Palermo Hotel doesn't offer parking.

What time is check-in at CasaSur Palermo Hotel?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at CasaSur Palermo Hotel?

Checkout is at noon.

Where is CasaSur Palermo Hotel located?

Located in Palermo, this spa hotel is within 1 mi (2 km) of Distrito Arcos and Serrano Square. Palermo Hippodrome and Carlos Thays Botanic Garden are also within 2 mi (3 km). Ministro Carranza Station is 9 minutes by foot and Colegiales Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 296 out of 463 reviews
Rating 8 - Good. 117 out of 463 reviews
Rating 6 - Okay. 40 out of 463 reviews
Rating 4 - Poor. 6 out of 463 reviews
Rating 2 - Terrible. 4 out of 463 reviews

Reviews

Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff, spa, location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Indrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel in a stellar location. We absolutely enjoyed our stay and look forward to coming back to the hotel at some point in the future.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very nice and spacious hotel. Highly highly recommend
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Keir

Liked: Cleanliness, staff & service, amenities
Staff was amazing. Front desk helped us with everything!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

John J

Liked: Cleanliness, staff & service, amenities
Staff extremely helpful and courteous.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful in coordinating our outings. Shout out to Jhon, the doorman, who was particularly upbeat and very friendly. Good location, walkable to nearby restaurants and easy to catch an uber in 5 min. No complaints except a short notice water shut off just before check out (probably just bad luck), but they gave us a late check out so maybe I shouldn't complain. Breakfast was convenient and well organized, but not nothing special. We would stay there again!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

caio

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Beverley Anne

Liked: Staff & service, amenities, property conditions & facilities
Staff were so helpful and courteous - lovely atmosphere
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Eric

Liked: Amenities
Great location & great friendly staff
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Great service
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in fun neighborhood. Stayed for business trip but would be excellent choice for vacation spot.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Bethany

Liked: Cleanliness, staff & service
Nice location and airy, clean and spacious rooms. We had two concerns. The walls between rooms are paper thin. We had noise partying neighbours who played loud music until 4am. The hotel did not seem to notice this. The second issue was that breakfast was uninspiring and very limited. Reasonably good value for money when we went though.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel with excellent service and staff. Beautiful and very good priced. An excellent choice and very well located with many top quality restaurants around
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a few difficulties here. I don’t think I would stay here again. The staff was excellent and tried their best but threw my head was facing the street and I couldn’t sleep at all. Based on a bar. Some sort of events that went From ten P.M. to two A.M. I had to switch rooms to face the back of the property which helped.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property! Very convenient location to restaurants!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Jose Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on a very nice hotel with a great restaurant on the first floor.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, centrally located, attentive staff

This hotel is a great location as a home base to tour BA. Great breakfast, nice restaurant, very attentive doorman and front desk, a pleasant overall experience. Roofdeck nice for sunbathing/ wine with friends. The pool (2nd floor deck) is a little small. I'd definitely stay again and in fact likely will.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Delos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large balcony suite. Not a spectacular view - we looked over the backs of several buildings and there was construction, but likely quieter than street side rooms. Bed very comfortable and staff attentive and very prompt if we had a special request ( extra ice for champagne, etc. Palermo is nice quiet area with many restaurants close by.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice and is on a great location. I was dissapointed with the quality of the bedding, especially the pillows, and had a bad experience where the cleaning crew didn't leave towels for me, and when I asked for it the next day they took almost 40 min to bring me towels. Unacceptable.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great from the start. I had really heavy bags, and it was nice that the team grabbed them and took them to the room as well as in the cab. When I left, the bag storage was great so I could roam around town. Let an expensive hat in the room when I checked out and they had saved it for me.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My place to stay in Palermo

I recently stayed for 5 nights at this hotel. I have everything good to say about it . The location is near restaurants and bars in very secure neighborhood of Palermo. The staff is very courteous and helpful. They had wonderful recommendations of things to do. The hotel is very clean and well kept right next to an awesome café is you decline the hotel breakfast. The hotel offers a free tour of the city with a guide who is very knowledgeable of the city and speaks both Spanish and English fluently. I highly recommend
Stayed 5 nights in Aug 2023
Verified

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities
For a four star hotel at this price, we were disappointed. The staff who checked us in weren’t overly friendly or helpful. We wanted to check in, order room service and relax. It took 3 trips back to the front desk to get into our room and get the lights turned on. Then we called the front desk and room service line a few times before eventually ordering food outside the hotel. They wouldn’t let the person bring it up so we had to go back down and get it. The room was really nice and very clean. The cleaning staff were good. One additional item we didn’t expect from a hotel of this price was that they charge for every single item (for example we had to pay for each coffee we wanted in our room in the morning). No free morning coffee in your room at an 4 star hotel was surprising. All in all we had the same level of service we received from 2 star hostels that cost a quarter of the price.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the staff. The breakfast quality could be improved. More natural eggs and offer turkey ham as well.
Stayed 2 nights in May 2026
Verified

8/10 Good

Nadua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 1 night in May 2026
Verified

4/10 Poor

Andres

Liked: Cleanliness
Disliked: Amenities
Better options available elsewhere
Stayed 2 nights in Apr 2026