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"Fast check in, helpful and kind staff. Great value stay"

"Very nice hotel with good restaurant. Spa was nice as well. Convenient to airport."

"Clean room. Very helpful receptionist "

"Great staff, location and rooms were great "

"This is a grand palatial hotel, it’s very beautiful sat right at the top of a large hill. In its day it would have been an amazing place to stay. Now a tad dated but still a lovely place to stay. All the staff are friendly, very professional and generous. I had a corner room with a small balcony and superb view of lake Varese. My room was big and the bathroom clean. The only difficult part if you stay a while and plan to eat out (rather than in the grand restaurant) is that there’s no easy way to walk down into Varese so you need to drive there or get a taxi. "

"Hard to say what stood out. The whole place worked so smoothly. From the information we were given before we arrived, to the easy way to arrange a lift from the airport and then the lift when they said it would be there, to the friendly staff in all of the hotel, to the rooms that were set up for a comfortable stay and cleaned perfectly, one would have trouble picking out one or 2 things."

"Good location, friendly staff. Specially tall, grey hair and mid aged receptionist for night time, i forgot to take his name. He is a gem. Incredible service by him."

"Our experience was excellent!All the hotel staff were smiling and helpful and eager to serve us and offer us a pleasant stay.The room was clean,tidy and always warm,with plenty of hot water at any time of the day.The breakfast was delicious,with good coffee and a variety of pastries.Also,the location of the hotel was extremely convenient,as well as the fact that it has an underground parking.This hotel respects every customer and it provides a good and pleasant stay."

"Clean and very nice room , great staff "