Blackhorse Ranch Hotels, Houston

"The room was clean. The noise from the machines outside made sleeping terrible. Water and tv stop working out last day. Had to get dressed at a family members house. When we checked out and told staff. I was told it was a storm and hope I had a good stay. That was it. "

"Would definitely stay here again. Very accommodating staff! Clean and spacious room."

"I’ve never felt so comfortable in a hotel as I did at The Marriot Westchase. My room was quiet and comfortable. The staff were very courteous and nice, made me feel at ease and welcoming. The food was great at the restaurant inside. The parking is great and I felt my vehicle was safe. The only thing missing was a microwave in my room other than that I have no complaints about my stay. Definitely booking with them again❣️"

"Parking is quite far No blackout curtains No water pressure in shower "

"it was very great"

"Clean rooms. Friendly staff. Good breakfast"

"Dirty, worn room. Faeces on bathroom walls and hairs on mattress. Floor dirty/dusty. Coffee maker in room not fit for use; producing foul contaminated water. Curtains ripped with holes. Smell of marijuana throughout corridors. Staff very unfriendly, even heard arguing behind reception desk. Didn’t raise their heads or look at us during check in. Felt very unwelcome. Staff also Unprofessionally dressed and smoking outside front entrance. Pool area was a joke. Few broken chairs / loungers. Drug paraphernalia strewn around floor. Pool water dirty with flies / debris. No restaurant available for evening meal, even though advertised. Coffee machine out of order. Unavailable food advertised on lift posters. Very very minimalist breakfast. Help yourself to polystyrene plates and plastic cutlery!! Expected to eat breakfast on dirty tables which haven’t been cleaned since being used by guests to eat takeaway the night before. Was so bad we left a day early. Worst hotel ever stayed in!!! Please avoid at all costs."

"This is a....functional...hotel. There is nothing special or stand-out about it. There were stains on the bed skirt, stains on the ottoman fabric. The spout for the tub was loose from the wall. That said.... there was art on the walls, the AC worked well and the staff was nice. "

"The place is cool; cool air, cool framings, cool set up. It definitely offers the space to relax and feel the most comfortable."