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Holiday Inn & Suites Houston NW - Willowbrook by IHG

3.0 star property
Hotel with free parking, 5-minute walk to Houston Methodist Willowbrook Hospital

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Houston NW - Willowbrook by IHG

Exterior
Breakfast and dinner served
Exterior
Meeting facility
Lobby lounge
Located close to Houston Methodist Willowbrook Hospital and Bowlero Willowbrook, Holiday Inn & Suites Houston NW - Willowbrook by IHG provides an adjacent golf course, a corner/local shop and a terrace. Tee up with amenities, such as a golf clubhouse, a golf pro shop and golf caddies, at this hotel. The on-site restaurant, The Elevate Bar & Grill, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking included
  • Housekeeping
The current price is AU$170
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Living area

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Dining table
Flat-screen TV
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed (Additional Living Area)

Down duvets, pillow-top beds, desk, laptop workspace

Single Room, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
  • Sleeps 2
  • 1 King Bed

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About the area

Map
18530 State Highway 249, Houston, TX, 77070

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min walk - 0.3 km
  • Willowbrook Mall - 18 min walk - 1.6 km
  • Vintage Park - 4 min drive - 4.9 km
  • Sam Houston Race Park - 4 min drive - 6.3 km
  • Champions Golf Club - 5 min drive - 3.0 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 29 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪It'z - ‬9 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬19 min walk
  • ‪Chuck E. Cheese's - ‬17 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook by IHG

Hotel near Willowbrook Mall
Located close to Houston Methodist Willowbrook Hospital and Bowlero Willowbrook, Holiday Inn & Suites Houston NW - Willowbrook by IHG provides an adjacent golf course, a corner/local shop and a terrace. Tee up with amenities, such as a golf clubhouse, a golf pro shop and golf caddies, at this hotel. The on-site restaurant, The Elevate Bar & Grill, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
Other perks at this hotel include:
  • An indoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A banquet hall, a porter/bellboy and golf clubs on-site
Room features
All 132 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with free toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, recycling and fridges

Similar properties

Exterior

Hyatt Place Houston NW Vintage Park

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.2 out of 10, Wonderful, 1,005 reviews
The price is AU$204
includes taxes & fees
9 Nov - 10 Nov
Hyatt Place Houston NW Vintage Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.95 to 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Elevate
  • The Elevate Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Indoor pool
  • Pro golf shop

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (9,128 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lift (183 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 to 12.95 per person
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston

Frequently asked questions

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10 PM.

How much does it cost to stay at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Houston NW - Willowbrook by IHG on 20 Nov 2025 start from AU$169.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn & Suites Houston NW - Willowbrook by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Check-in start time: 3 PM; check-in end time: 3:00 AM.

What time is check-out at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Checkout is at 11:00 AM.

Where is Holiday Inn & Suites Houston NW - Willowbrook by IHG located?

Located in Deco, this golf hotel is within a 15-minute walk of Houston Methodist Willowbrook Hospital and Bowlero Willowbrook. Willowbrook Mall and Champions Golf Club are also within 3 mi (5 km).

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Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 384 reviews
Rating 8 - Good. 77 out of 384 reviews
Rating 6 - Okay. 27 out of 384 reviews
Rating 4 - Poor. 15 out of 384 reviews
Rating 2 - Terrible. 16 out of 384 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, clean and modern room, convenient location. Right off the highway and close to shopping.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and room was clean.
Stayed 5 nights in Jun 2025

10/10 Excellent

Raghavan

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Very nice place. Well maintained and breakfast was excellent. Pleasant staff.
Stayed 1 night in May 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Fahed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was exceptionally kind, welcoming, and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, very clean and spacious room.
Stayed 1 night in Jan 2025

10/10 Excellent

jalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff from management to service very friendly and helpful. Very clean. Will definitely stay again if in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Terria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live in houston and this hotel is my home away from home
Stayed 2 nights in Nov 2024

6/10 Okay

Narayana

Liked: Staff & service
Disliked: Property conditions & facilities
The Check-In area was clean and well kept. However, the room and the corridors were having an unique unpleasant smell.
Stayed 4 nights in Mar 2025

8/10 Good

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, however adjacent construction made it difficult to enter. Would stay there again though!
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

All good!!! Staff was awesome!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean and comfortable room. The front desk staff was awesome - went above and beyond to assist us!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room friendly staff
Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very close to shopping and dining
Stayed 5 nights in Apr 2023

10/10 Excellent

Sarai

Incredible
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but not safe

This is a nice hotel with a lot of good amenities, but it’s not in a very safe location. Cars are being broken into overnight.
Stayed 2 nights in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. Usually stay down the street at Hyatt Place which i like but you all had good rate. Loved my stay - and stayed at hotel and ate dinner here which was good .....Brittnay in Bar&grill was outstanding....
Stayed 1 night in Nov 2022

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very nice and very sweet and made us feel welcome even though it was a busy weekend at her hotel. She was really sweet to us and made us feel comfortable and for that four stars.
Stayed 1 night in Feb 2024

10/10 Excellent

Jaedyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was just off of a frontage road on the highway, and is located near several shopping areas and eateries that made our trip enjoyable. The hotel was close enough to houston for us to enjoy attending a concert there, without being too difficult to navigate back to or being especially traffic heavy.
Stayed 3 nights in Sep 2023

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean and quiet
Stayed 1 night in Aug 2023

2/10 Terrible

Silvia

Disliked: Staff & service, property conditions & facilities, room comfort
Employees were super rude. Did not want to give us towels for the next day. Breakfast should have been included. Never will stay there or recommend it to nobody
Stayed 4 nights in Dec 2024

4/10 Poor

Victoria

Disliked: Cleanliness
Is nice place but the reseptionist poor customer service
Stayed 1 night in Aug 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is relatively new and nice. We booked the largest suite and it had an undercounter fridge and microwave and was spacious. There were a couple of light bulbs out and they repaired when requested. Also, the room was missing a hair dryer and iron - also provided when requested. A suite room like this should have plates, glasses, silverware and probably a garbage disposal to make it competitive with alternative venues.
Stayed 5 nights in Sep 2024