CitizenM Hotels in Bay Area from AU$238

"very clean room and the staff are nice, but no small fridge in the room. That's the only negative point for me"

"The staff was amazing! Great customer service!"

"The pictures were false. This is a motel - the room was very smelly and very old. They put us at the back of the hotel with crackheads which was scary. The key card stopped working multiple times. The pool was unusable and dirty. The staff said they can not clean it. Overall, dissatisfied and not tooo happy."

"Everything was perfect!"

"Room was clean, but common areas were consistently messy. The common areas are a fun amenity for those looking to work a remote 9-5 from there, but if you plan on using them I’d prepare to clean up your own area (BYO cleaning wipes). Rooms are small but efficient enough. Gym is better than expected, and definitely a highlight."

"Do your research before booking. Terrible location, no convenient parking, very old, run down building, nothing worked properly. TV didn’t work, shower tub was damaged and poorly repaired, moldy windows, old, loud heater that hissed and popped all night even when not in use, broken motion light in the closet kept going on and off all day and night, and you will hear people screaming outside all night. The room was decently clean and the bed was reasonably comfortable, and the saving grace is the staff, they were very kind. But I would not stay here again. The restaurant, Sofiya, across the street is really good. "

"Clean place. With good breakfast. Stay four nights but the room just clean twice. No bottle water supply except two from front desk. No hot water boiling kettle in room. Room electronic such as phone, alarm clock, iron etc stay in last century old fashion style. Only the newer equippment is the flat screen TV. You need to bring along your own comb, tooth brush, slipper, hair care and bath roth. It is a bare room with almost nothing."

"No water bottles to drink inside the room and fridge was not cleaned…"

"We just completed our stay at the Holiday Inn Golden Gateway. Our room was very comfortable and clean with a beautiful view of the San Francisco skyline. The hotel is right at the start of the cable car route on California Avenue which made it a fun way to get around the city."