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"Very expensive in comparison with accommodation we stayed in Santiago. Clean but basic. No fridge.No glasses. Great location for early morning flight departure."

"Yes, I like the shuttle service. It is convenient but you need to register first, otherwise you cannot ride it. "

"Room was nice and clean, very warm in the lobby, uncomfortable to sit in"

" The rooms are a nice size. Staff speak English well. Beds were comfortable. Ate at restaurant. The breakfast was good. Dinner has a good menu and food is good. The location is close to the old town core, Plaza de Armas. You can walk it, subway or take a taxi/ride share from the hotel location for a minimal cost. The taxi, what we used, was $15.00 Canadian the subway now accepts foreign credit cards for purchase of subway tickets that started in March, 2026"

"Great place. Great location. After 10 years of visiting Santiago I finally found the perfect place to stay. "

"Great room Great location Great breakfast Unfortunately we did not get to try the wine bar but it looked great"

"Gym was ok"

"This is an excellent hotel. The staff is friendly and helpful. The rooms are up to date and comfortable. Breakfast buffet is well worth the price. Location in Providencia is near Tobalaba metro station, shopping at Costanera and MUT shopping centers, and several excellent independent restaurants."

"Agradecer ya que tuve que realizar una reserva de emergencia y lo pidieron solucionar. Gracias."