- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solace staff for the win
The solace staff is amazing! They were so helpful during our uncertain and changing travel plans due to covid-19. We checked in early, hung out by their pool at least 1x each day with great bartenders, ordered room service, and used their contracted transport service and recommended tour groups. They kept us happy and comfortable throighout our stay and dealt with our lacking Spanish skills gracefully. The location is great for walking to Cerro San Christobal and finding a variety of good restaurants.