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Response from Rooms Division Manager on 3 May 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
Response from Ruedeewan Ngunthong (Rudy) on 13 Mar 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
The road is very narrow on top of it there are venders of food vegetables and froots which makes it narrower and dirty. Cooking is going on and the road smells as if you are inside a kitchen.
Teame
Stayed 7 nights in Jan 2024
Response from Ruedeewan Ngunthong (Rudy) on 9 Feb 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you with us and thank you for taking the time to a review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions.Please accept our sincere apologize for the inconvenience you experienced. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued patronage and look forward to welcome you in your next visit.Best regards,The Management
4/10 Poor
Sarantuya
30 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
- Close to Bumrungrad
- Rate is affordable
- has a restaurant
- excellent staff
Did not like the ff: - cockroaches, the same food for the breakfast ( 7-9 days of the same meal), cups and saucers not washed properly - had brown spots inside, no hot water in the evening of 28 of Jan. 2024, do not replenish tea / coffee bags, no BBC, CNN TV channels,
Sarantuya
Stayed 1 night in Jan 2024
Response from Ruedeewan Ngunthong (Rudy) on 9 Feb 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you with us and thank you for taking the time to a review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions how do we need to improve for.Please accept our sincere apologize for the inconvenience you experienced. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued patronage and look forward to welcome you in your next visit.Best regards,The Management
4/10 Poor
Sarantuya
26 Jan 2024
Liked: Staff & service
Cockroaches in the room. Hotel offered another room. Before moving checked the room - it had also cockroaches.
Sarantuya
Stayed 5 nights in Jan 2024
Response from The Management on 31 Jan 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you with us and thank you for taking the time to a review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions how do we need to improve for room arrangement and cleanliness.Please accept our sincere apologize for the inconvenience you experienced. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued patronage and look forward to welcome you in your next visit.Best regards,
2/10 Terrible
Donald
Travelled with family
28 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
The major like for this hotel is convenience for Bumrungrad Hospital. The staff are friendly which is my major concer.
Donald
Stayed 1 night in Dec 2023
Response from Ruedeewan Ngunthong (Rudy) on 17 Jan 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
10/10 Excellent
Donald
Travelled with family
22 Dec 2023
Liked: Staff & service
Disliked: Amenities
As usal the staff are friendly and location is just what l need fo my business.
Donald
Stayed 5 nights in Dec 2023
Response from Ruedeewan Ngunthong (Rudy) on 26 Dec 2023
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
Hotel is convenient for tne hospital for which l need treatment.
Donald
Stayed 6 nights in Dec 2023
Response from Ruedeewan Ngunthong (Rudy) on 22 Dec 2023
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
Response from Ruedeewan Ngunthong (Rudy) on 9 Feb 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,Ruedeewan Ngunthong (Rudy)Rooms Division Manager
10/10 Excellent
Abraha
24 Oct 2023
Liked: Amenities
Very clean and welcoming staff but no refund of one night though understandable.
Abraha
Stayed 9 nights in Oct 2023
Response from Ruedeewan Ngunthong on 1 Nov 2023
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
It is a great place to stay. We have stayed there dozens of times. One problem: the water in the shower is hot for about one minute, then it goes cold. We stayed there 8 days, and it was like that every day.
Galen
Stayed 8 nights in May 2023
Response from Rooms Division Manager on 1 Nov 2023
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
Friendly and helpful counter staff.
Clean and bright hotel room. Easily accessible to convenience stores. Less than 10mins walk to train station.
Chee
Stayed 5 nights in Feb 2023
Response from Rooms Division Manager on 1 Nov 2023
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management
10/10 Excellent
SHWE
16 Feb 2023
SHWE
Stayed 5 nights in Feb 2023
10/10 Excellent
Donald
11 Feb 2023
Liked: Cleanliness, staff & service
Hotel is located next to Bumrungrad Hospital which is ideal for my requirements.
When checking in the staff member did not care not polite not much talking just give a form and said to fill book a smoking room was given a room that did not look like a smoking room when i return and ask him if it was a smoking room he said no i said i book a smoking room then he said i can only smoke in the toilet what a shame as i stay there before and it was plesant breakfast was not many choice staff there could not even bother to engage however checking out was beautiful the young lady was great
I've stayed here many times and will do so again. The staff is friendly and helpful, the rooms are nice, and the location is convenient. It offers very good value.
A 2 star property at best. Rude and unhelpful service from front desk staff. The entire place smelled awful, the little closet in our room smelled like a dead body. The shower was very low pressure and only got burning hot or freezing cold, there was no in between. The hotel was very stingy with their towels and seemed bothered when you asked for anything at breakfast.
Jon
Stayed 2 nights in Dec 2019
6/10 Okay
Kent, Lop buri thailand
Business traveller, Travelled with partner
23 Dec 2019
Liked: Staff & service
Location was perfect across from hospital . We like to stay in iner city close to ski train
Friendly staff.. Breakfast was OK.. I requested for smoking room and we got non smoking room because the sliding door was locked unable to open.. I called up and ask why the balcony door is locked they said due to neighbors complain?? As I told them I booked 3weeks earlier and requested for smoking room it's totally unfair if I get non for what I paid.. Within 5mints room was changed.. Just walking distance.. Breakfast was quite early as 6.30am to 10.30am.. Overall places is near to hospital and middle of night emergency sounds sounded.. 4Days 3Night was awesome..
NORASHEERENA
Stayed 3 nights in Nov 2019
Response from ryan on 24 Nov 2019
Dear Sir/Madam NORASHEERENA,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok.
We do apologize for any inconvenience caused during your stay
We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Team
Dear Sir/Madam William,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok.
We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Team
Dear Sir/Madam Pojanee,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok.
We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Team
Its very close from Bamrungrud hospitel which I visit anually. Tho hotel is friendly
Verified traveller
Stayed 7 nights in Sep 2019
Response from ryan on 24 Nov 2019
Dear Sir/Madam,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok.
We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Team
Dear Sir/Madam Nan,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok.
We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Team
Nothing special just a normal hotel everything is average
Verified traveller
Stayed 3 nights in Sep 2019
Response from ryan on 19 Sept 2019
Dear Sir/Madam ,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok .
We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Team
8/10 Good
Verified traveller
Travelled with family, Travelled with group
15 Sept 2019
Liked: Cleanliness, staff & service, amenities
The location is great and the staff was friendly.
My room’s bathroom wasn’t in good condition and the hot water did not work.
Verified traveller
Stayed 6 nights in Sep 2019
Response from ryan on 19 Sept 2019
Dear Sir/Madam ,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok .
We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Team
I have stayed here many times, usually for a week or longer each time. It's a great place to make your home base in Bangkok, with a staff that's friendly and helpful.
Verified traveller
Stayed 9 nights in Aug 2019
Response from ryan on 15 Aug 2019
Dear Sir/Madam ,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok .
We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Manage
Dear Sir/Madam Jason,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Manager
8/10 Good
Verified traveller
20 July 2019
Liked: Cleanliness, staff & service, amenities
It is quite close to the BTS station, with convenience stores nearby, although not many food options.
The room is spacious and relatively clean. They haven’t provided slippers in the room (they will if they call to ask for them).
Verified traveller
Stayed 1 night in Jul 2019
Response from Ken on 13 Aug 2019
Dear Sir/Madam ,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Manager
6/10 Okay
John
13 July 2019
Liked: Staff & service, room comfort
Economic Spot for Bumrungrad Visit
Very convenient to bumrungrad hospital, which is why we chose it. It’s a renovated older building. Much of the room tastefully renovated, but our room had poor water pressure and electric fuse problems. Had to call the desk twice to fix room issues. Staff were helpful and quick to respond, which was nice.
John
Stayed 3 nights in Jul 2019
Response from Ken on 13 Aug 2019
Dear Sir/Madam John,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Manager
6/10 Okay
curtis
29 June 2019
The bacon was great, seemed unfortunate that it wasnt served to me in the restaurant until some of the muslim guests had left, if the place is going to favor such a culture that decides what you can eat in front of who, i will not be returning to the hotel. The bacon was good though.
curtis
Stayed 7 nights in Jun 2019
Response from Ken on 2 July 2019
Dear Sir/Mandam curtis,
Thank you very much for your very positive feedback and for recommending FuramaXclusive Sukhumvit Bangkok on this platform . I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your stay. We are all looking forward to welcoming back again on your next trip to Bangkok.
Yours sincerely,
Front Office Manager
2/10 Terrible
Verified traveller
23 June 2019
Verified traveller
Stayed 2 nights in Jun 2019
Response from Ken on 13 Aug 2019
Dear Sir/Madam,
Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform.
We hope to have a pleasure of welcoming you back again soon.
Your Sincerely,
Front Office Manager
Happy with check-in FuramaXclusive Sukhumvit.Bangkok
Verified traveller
Stayed 2 nights in Jun 2019
Response from Ken on 2 July 2019
Dear Sir/Mandam ,
Thank you very much for your very positive feedback and for recommending FuramaXclusive Sukhumvit Bangkok on this platform . I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your stay. We are all looking forward to welcoming back again on your next trip to Bangkok.
Yours sincerely,
Front Office Manager
8/10 Good
Verified traveller
1 June 2019
Disliked: Cleanliness
Just walking distance to the bumrungrad hospital.
Verified traveller
Stayed 7 nights in May 2019
Response from Ken on 2 July 2019
Dear Sir/Mandam curtis,
Thank you very much for your very positive feedback and for recommending FuramaXclusive Sukhumvit Bangkok on this platform . I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your stay. We are all looking forward to welcoming back again on your next trip to Bangkok.
Yours sincerely,
Front Office Manager