Apartments in Avebury

"There was a wedding at this hotel and they had no consideration for other guests. Reception didn’t seem to bother about the noise being made. "

"Hotel was lovely, staff could not be more helpful, spa was an added bonus. "

"Had a relaxing stay overall. Friendly staff in lobby,spacious clean rooms with good clothes storage and comfortable beds. Nice to find hairdryer,iron and ironing board in the room. Good sized bathroom with lovely toiletries. Cooked breakfast at 9.30am was cold on our first morning and after microwaving our food,the warmers were switched on by a member of staff. Breakfast was on til 11am but the warmers were off. Breakfast was only warmer on our 2nd day as some trays were empty and freshly cooked food had to be waited for. Pastries,breads and cheeses were good as was the coffee. Nowhere in the information i received or on the hotels website was it specified that the pool was not hotel specific. I thought i was booking a hotel with its own pool & spa for residents. It was a leisure centre attached to the hotel which was open to the public. On going for a swim,half the very small pool was cordoned off for swimming lessons. Managed to do a little swimming but couldn't use the only 2 heated loungers as there were children on them who were not staying in the hotel. Kind of disappointed slightly as it wasn't what i thought and would have preferred it to have been exclusive to hotel residents. The spa was very very good though. Massage & reflexology was well worth it. Relaxing atmosphere in the spa and felt chilled out after treatments. Not a bad stay overall. Would consider staying again."

"Great stay as always here"

"The internet/Wi-Fi kept cutting off intermittently and I was constantly having to sign back in to it, which was really annoying. On my last day it took me 7 attempts to sign in to it, which is ridiculous. Breakfast was good especially having fresh milk with tea - so hate long life milk. The staff were really friendly and extremely helpful - can't praise them enough. We did have a fire alarm go off at 3.40 am one morning, which turned out to be a false alarm. None of the staff said anything to anyone in the morning, which I found very bad, as an explanation of being woken at 3.40 am by an alarm which sounded similar to an American tornado warning was not fun!"

"Poor customer service, so difficult to get hold of reception, needed to make a change to my booking, was unable to get through and ended up loosing my money due to hotel not answering the phone. Really poor"

"Arrived to be greeted by a group standing in the front entrance smoking weed. No one from the hotel asked them to simple move a few meters so all areivedcdidnt have to walk through it. Was woken up by dealing going on at 02:15am outside my door. There meals overall are not cheap, but the cheapest option at my point of stay was roughly £12 - but they then charge you £7 to bring it 1 floor which isn’t really 4* service. £6 to park your car a day and no guarantee of a space. The staff were always polite - but that only masks the reality here on somewhere more 2* with 4* prices "

"Room was very clean Staff very friendly "

"helpful staff as always. the hotel had a lovely open feeling to it."