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"Friendly and helpful staff on arrival. Room was spacious, clean and fresh. Couldn’t hear any noise from road or aircraft. Beds were comfy and lovely fresh towels. Bar was well stocked and reasonable priced. Didn’t have food but it did look delicious. Really convenient for BP Pulse Arena, only about a 10 minute walk. Would definitely stay again and recommend."

"Lovely staff, room lovely and clean. Couldn't hear any planes, very well insulated. Food great."

"Excellent hotel for shows and events at NEC/Pulse arena. The hotel is currently undergoing refurbishment but doesn’t really affect stay except breakfast/bar area a little crowded. Rooms are probably best i’ve stayed in at that price range - only quibble TV was rubbish need to sort aerial, but fab stay will use again for next night out."

"Good location"

"All good except bathroom, awful shower"

"A very friendly hotel with super amenities. and suitable location for our stay. The staff were very kind, polite and very helpful. Would come again."

"The staff were very friendly, helpful and professional. Breakfast was good, they ran out of cups/mugs for the hot drinks so we had to use disposable cups. Room- Hair clump found on carpet in the bedroom. Too layer of bath was damaged. Toilet roll holder was loose and we couldn’t tighten it. Corridors are noisey when people are talking, can hear everything in the rooms."

"Just a 1 night stay for us so didn’t use any facilities. Room was excellent, very clean and comfortable, staff very friendly and helpful. Complimentary car parking at weekends was a bonus as we’ve been ripped off at some hotels. Would definitely use again and recommend "

"Tired and dated since Marriot sale Money grabbing pit "