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"Staff was amazing and very helpful!"

"The room was good but someone had been smoking in it earlier so it smelled like an ashtray. The staff was very helpful and went out of they’re way to help with directions"

"Établissement très bien situé très proche du centre ville de Biarritz (5 min à pied), permettant ainsi de laisser la voiture sur ke parking de la résidence (payant mais sécurisé et très pratique car pas de stationnement gratuit à proximité). Personnel très agréable. Les appartements avec très belle vue océan pour 4 sont confortables et bien insonorisés et la kitchenette équipée est fonctionnelle et très pratique. La literie est de qualité. La piscine chauffée et la table de ping pong sont également très appréciables et un vrai plus pendant le séjour. Le petit déjeuner est complet et qualitatif."

"Great location, nice clean rooms, staff we helpful and attentive. "

"Very new, clean, and modern, but important to note it's not in the city center. Staff was extremely friendly and helpful with the exception of Jean. Our train from Paris was cancelled and so we needed to reduce our nights stayed, and he was very unhelpful and rigid despite Hotels.com contacting him and offering to reverse all charges/commissions."

"We got mosquitoes biting for a few days. Very annoying."

"Breakfast was fantastic. AC kept the room at perfect temperature."

"Nice simple hotel, well maintained, clean and in easy reach of the city centre and adjacent to a tram stop which runs from the airport to the centre. The staff were also very friendly and helpful"

"Beautiful chateaux - and excellent location in terms of proximity to Saint Emilion. Rooms were great and staff were extremely helpful. Big call out to Veren in the restaurant and wine bar - very attentive, funny and a great ambassador. One suggestion would be for the hotel to run a shuttle bus to Bordeaux a couple of time a day - either free or for a charge - Uber was about €120 into the city albeit much cheaper coming back - would be a nice touch if the hotel wanted to consider it. Overall a fantastic stay - thank you and would recommend it without hesitation (check out the frogs in the lake too - a real frog chorus!)"