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"The design was good. But the maintenance is not what we expected. Tissue box was empty. The conditioner is very watery. Staff are not very nice to us. The corridor did not smell good. "

"Very clean and large rooms. Not much in the way of interior design"

"Clean room "

"Lovely big rooms and very comfortable bed . Breakfast was ine of the best in any hotel I have stayed at "

"Shops nearby, good access to city. Did not use spa."

"Clean rooms, friendly staff. Good food in the restaurant at a fair price"

"Good"

"Perfect location with good facilities right at the airport. Great for an early morning flight. Food and staff in the bar were great"

"Very nice hotel in the centre of Chester. Great restaurant and a spacious room. Very comfortable bed. Only complaint was the show was a shower and tub combo which didn’t drain well and was not easy to shower in. I think that’s more of a cultural thing with the UK preference vs American. All in all this is the best hotel in Chester that I have stayed in (stayed in a lot over the years)."