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"The building is absolutely stunning, especially lit up with Christmas lights. Every staff member was incredibly polite, even the boy mopping the floors was happy to answer questions. The room was clean and spacious, the views were great. The breakfast was good quality. The only negative comment I had was that the coffee is not good. Stick to the juices for breakfast! "

"All about the hotel was excellent and spotless, staff very polite. "

"Room and staff lovely"

"Very happy with all the staffs politeness,and the room was spotless."

"You always stay at the same hotel every year because we like the friending us of the staff to help from the staff"

"Check in was smooth and easy. Charlie was very pleasant and helpful. The room was prepared well and clean and tidy. Hotel facilities were good. Restaurant food was nicely prepared and presented and was very tasty. The coffee machine (premier room) was a bit of a faff to use but when it was figured out, produced nice coffee. One comment we read said there was a £10 parking charge. This was not the case and parking was free for travellers, but you must register the vehicle at reception."

"Room was clean, bed was super comfy, only thing missing is air con as I hate being warm but, I didn’t take away from anything! It was so beautiful, the facilities were amazing too! Was a great first stay, would 100% come back! Staff were friendly too!"

"Staff are all amazing. "

"Great accommodation,three of us stayed in an apartment. Very warm and comfortable with all the facilities you would expect. Beds very comfortable too. "