Exterior

Reviews of The Savoy Hotel on Little Collins Melbourne

4.5 out of 5
The Savoy Hotel on Little Collins Melbourne
630 Little Collins Street, Melbourne, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1008 reviews" "
Rating 8 - Good. 268 out of 1008 reviews" "
Rating 6 - Okay. 47 out of 1008 reviews" "
Rating 4 - Poor. 16 out of 1008 reviews" "
Rating 2 - Terrible. 18 out of 1008 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillow are terrible
Stayed 1 night in Mar 2024
Response from Richard H on 27 Mar 2024
Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are sorry that your stay was not up to the expectations that set ourselves. We are trying to deliver the best stay possible for all our guests and unfortunately, we seem to have missed the opportunity this time. We have taken your feedback on board and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future. Kind regards,Team Savoy

10/10 Excellent

Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quite. good location.
Response from Richard H on 27 Mar 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

10/10 Excellent

Atiqa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful, clean hotel. Rooms are a combo of mid-centrury modern and minimalistic. Seem to be renovated. I thought it was really lovely and it was right across (5 mins walk) from the station and the airport express bus.
Stayed 1 night in Mar 2024
Response from Richard H on 23 Mar 2024
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Richard H on 22 Mar 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

10/10 Excellent

Pamela Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Such a relaxing and enjoyable stay. Great ambiance decor and service.
Stayed 1 night in Mar 2024
Response from Richard H on 17 Mar 2024
Thank you for your review. We appreciate that you have taken the time to tell us your thoughts about your stay with us. I am so glad to hear that our staff are accommodating. We will share your compliments with our team. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Richard H on 15 Mar 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all respects from great location, nice staff, spacious split-level room - all in perfect condition. Would choose again.
Stayed 1 night in Mar 2024
Response from Richard H on 15 Mar 2024
Thank you for your review. We are delighted you enjoyed your stay with us, particularly mentioning our exceptional location and staff. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.

10/10 Excellent

Grace Yue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from Team Savoy on 28 Feb 2024
Dear Grace Yue,Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask.

8/10 Good

David, Pyrmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Light and quiet.
Stayed 5 nights in Feb 2024
Response from Richard H on 20 Feb 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

10/10 Excellent

Aleesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Richard H on 20 Feb 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

4/10 Poor

Amy

Travelled with partner
Disliked: Amenities
The property's history was very cool and beautiful. The bed was comfy. However, the service was mediocre at best. Our room was not stocked well or replaced when cleaned. We had to keep asking for things. The shower is the smallest I've ever seen with a half wall no door - water went everywhere. We stayed in other hotel chains along the way in our 2 week Aussie adventure and all out did this hotel including Holiday Inn Exp Adelaide. The breakfast is the same every single day and blah with the staff a bit stuffy to you. Most hotels we visited were cheery but not this one.
Stayed 4 nights in Feb 2024
Response from Richard H on 17 Feb 2024
Dear Amy,Thank you for taking the time to provide feedback regarding your recent stay at our property. We are delighted to hear that you found the property's history and aesthetics appealing, and that you enjoyed the comfort of the bed.We sincerely apologize for any inconvenience you experienced with our service and the stocking of your room. Your comments have been shared with our housekeeping and management teams to address these issues promptly.Regarding the shower, we appreciate your feedback and will assess the possibility of improvements to enhance guest comfort.Your comments regarding breakfast and staff demeanor are noted, and we will take steps to ensure a more varied breakfast selection and a friendlier atmosphere.We value your feedback and hope to have the opportunity to better serve you in the future.Warm regards,Richard Hendrata - Duty Manager

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful small hotel in Melbourne CBD. Rooms are large and well appointed. Beds were comfortable. The staff was attentive and very helpful. Across the street from Southern Cross Station and one block to Sky Bus station for transportation to/from Melbourne airport. With free use of public transportation within the CBD, landmarks, attractions, and restaurants are easily accessible when not within walking distance. Great stay.
Response from Richard H on 17 Feb 2024
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team

10/10 Excellent

Edwin

Stayed 3 nights in Jan 2024
Response from Richard H on 22 Mar 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

10/10 Excellent

Roshani

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the staff all friendly and accommodating. The area around is quite busy but in a perfect location. A few things to note, the quality of the room clean wasn’t the best and I don’t believe we got the best deal on parking and could have got this cheaper paying directly, lesson learnt on my part. Overall I think this is a lovely hotel and would stay again!
Stayed 5 nights in Jan 2024
Response from Richard H on 27 Jan 2024
Dear Roshani,Thank you for taking the time to share your feedback. We're thrilled to hear that you found our hotel beautiful and our staff friendly and accommodating. We appreciate your note on the room cleanliness, and rest assured, we'll address this to enhance our services. Regarding parking, we regret any inconvenience and will review our rates to ensure competitive pricing. We're delighted you enjoyed your stay overall and look forward to welcoming you back.Best regards,Richard Hendrata - Duty Manager

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Richard H on 22 Mar 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Team Savoy on 25 Jan 2024
Dear Stephanie,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,

10/10 Excellent

Melinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was automatic doors at entrance . Easier to get through with bags. Also rooms with walk in shower. But at least has grab bar. Beautiful and spacious, definitely be back
Stayed 1 night in Jan 2024
Response from Team Savoy on 23 Jan 2024
Dear Melinda,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.Kind Regards,

8/10 Good

Renita

Stayed 2 nights in Jan 2024
Response from Richard H on 19 Jan 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

8/10 Good

Mark

Travelled with partner
Stayed 2 nights in Dec 2023
Response from Team Savoy on 3 Jan 2024
Hi Mark,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.

2/10 Terrible

Matthew

Stayed 3 nights in Dec 2023
Response from Team Savoy on 3 Jan 2024
Hi Matthew,Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are sorry that your stay was not up to the expectations that set ourselves. We are trying to deliver the best stay possible for all our guests and unfortunately, we seem to have missed the opportunity this time. If you could provide us with a further details, we will ensure that we will take your feedback on board and we will continue to work on making improvements.

10/10 Excellent

Catherine

Stayed 1 night in Dec 2023
Response from Richard H on 19 Jan 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Savoy at Xmas
Great vibe, great location, bathroom (sink) a wee bit small and in an awkward spot, but didnt detract from a Xmas stay that was very relaxing
Stayed 4 nights in Dec 2023
Response from Team Savoy on 27 Dec 2023
Dear Guest,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.

6/10 Okay

larissa

Travelled with group
Disliked: Cleanliness, staff & service, amenities
I usually stay at the Movenpick next door but thought I would try the Savoy. Unfortunately for a similar price the Savoy offers a lot less. The room was small and tired. There were marks on the sheets and rubbish under the beds that had not been removed from the last guests. The shower head sprayed water everywhere flooding the bathroom. There was no card access to enter the lifts/access guest floors so it felt a little less secure than other hotels. They were few amenities in the room - no robes, slippers, complimentary water etc. When I asked about water I was told to purchase canned water from the mini bar and rudely told tap water is safe to drink in Australia. Which I was aware however chilled filtered water is generally available complimentary in hotels rather than having to drink out of the bathroom tap.
Stayed 3 nights in Dec 2023
Response from Team Savoy on 26 Dec 2023
Hi Larissa,Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are sorry that your stay was not up to the expectations that set ourselves. We are trying to deliver the best stay possible for all our guests and unfortunately, we seem to have missed the opportunity this time. We have taken your feedback on board and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future.

10/10 Excellent

Margret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with some lovely architectural features. Staff were welcoming and helpful. The breakfast buffet was plentiful with a lot to choose from. Lots of restaurants and shopping in the near vicinity.
Stayed 1 night in Dec 2023
Response from Team Savoy on 18 Dec 2023
Hi Margret,Thank you for your review. We are delighted you enjoyed your stay with us, particularly mentioning our exceptional location and staff. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.

10/10 Excellent

Margaret

Stayed 1 night in Dec 2023
Response from Richard H on 15 Dec 2023
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Richard H on 15 Dec 2023
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Richard H on 15 Dec 2023
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Richard H on 15 Dec 2023
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A wonderful hotel , clean, excellent rooms and staff were excellent, highly recommended
Stayed 1 night in Dec 2023
Response from Richard H on 15 Dec 2023
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy

10/10 Excellent

Neville

Liked: Cleanliness
Very easy to get around
Stayed 2 nights in Dec 2023
Response from Richard H on 15 Dec 2023
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team

6/10 Okay

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Richard H on 15 Dec 2023
Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are sorry that your stay was not up to the expectations that set ourselves. We are trying to deliver the best stay possible for all our guests and unfortunately, we seem to have missed the opportunity this time. We have taken your feedback on board and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future. Kind regards,Team Savoy

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel. Across the road from Southern Cross Station, handy if you are getting the Skybus from MEL Airport. Quiet and clean rooms. Good buffet breakfast.
Stayed 1 night in Nov 2023
Response from Maii S - Duty Manager on 28 Nov 2023
Hi Natasha,Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask.

8/10 Good

Somer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice, by the southern cross train station. Close to the tram and many restaurants. Staff seemed to be inexperienced, and not very interested in providing anything other than the minimum amount of services.
Stayed 4 nights in Oct 2023
Response from Maii S - Duty Manager on 2 Nov 2023
Dear Somer,Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are glad that you enjoyed our beautiful hotel. We are very proud of our building and our team who always aim to provide great service and ensure everyone has a comfortable stay. We have taken your feedback onboard and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future.

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well received and beautiful hotel.
Stayed 2 nights in Oct 2023
Response from Richard H on 29 Oct 2023
Thank you so much for your review. We are delighted to hear we met your expectations. At The Savoy Hotel, we take pleasure in providing quality service to all our guests. We look forward to having you stay with us again in the near future. Kind regards, The Savoy Team

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Richard H on 29 Oct 2023
Thank you so much for your review. We are delighted to hear we met your expectations. At The Savoy Hotel, we take pleasure in providing quality service to all our guests. We look forward to having you stay with us again in the near future. Kind regards, The Savoy Team

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great place to stay location is A+ Friendly staff, great atmosphere really enjoyed the jazz night
Stayed 4 nights in Oct 2023
Response from Richard H - Duty Manager on 23 Oct 2023
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Richard H on 23 Oct 2023
Thank you so much for your review. We are delighted to hear we met your expectations. At The Savoy Hotel, we take pleasure in providing quality service to all our guests. We look forward to having you stay with us again in the near future. Kind regards, The Savoy Team

10/10 Excellent

James, Shelby Township

Stayed 1 night in Oct 2023
Response from Maii Suksamran - Duty Manager on 6 Nov 2023
Hi James,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,

10/10 Excellent

Linde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the cleanliness of everything at this hotel. The position was perfect with easy access to the skybus, trains and trams and a lot of things were also within walking distance.
Stayed 3 nights in Oct 2023
Response from Team Savoy on 17 Oct 2023
Hi Linde,Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask.

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was tiny. Toilet / plumbing? Not a good smell.. elderly pipes.
Stayed 3 nights in Oct 2023
Response from Richard H on 29 Oct 2023
Thank you for taking the time to provide us with your valuable feedback. We are glad that you're enjoyed your stay with us.Regarding the housekeeping issue, please note this is not indicative of the service at the Savoy Melbourne. We have passed on your concerns to our housekeeping department, and the feedback provided will form part of the teams’ training. Again, thank you for your time, and hopefully, we will have an opportunity to welcome you back again in the future.Kind Regards,Team Savoy

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Team Savoy on 17 Oct 2023
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.

10/10 Excellent

Pagon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and professional staff
Stayed 1 night in Oct 2023
Response from Team Savoy on 17 Oct 2023
Dear Pagon,Thank you so much for your review. We are delighted to hear we met your expectations. At The Savoy Hotel, we take pleasure in providing quality service to all our guests. We look forward to having you stay with us again in the near future.

10/10 Excellent

Daryl

Travelled with partner
Loved the ambience, the friendly staff and very convenient location
Stayed 6 nights in Oct 2023
Response from Team Savoy on 9 Oct 2023
Hi Daryl,Thank you for your review. We are delighted you enjoyed your stay with us, particularly mentioning our exceptional location and staff. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to trams and Sky Bus Terminal. Breakfast very expensive and not good value.
Stayed 3 nights in Oct 2023
Response from Team Savoy on 9 Oct 2023
Hi Greg,Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask.

10/10 Excellent

Macella

Stayed 1 night in Oct 2023
Response from Richard H on 23 Oct 2023
Thank you so much for your review. We are delighted to hear we met your expectations. At The Savoy Hotel, we take pleasure in providing quality service to all our guests. We look forward to having you stay with us again in the near future. Kind regards, The Savoy Team

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Richard H on 2 Oct 2023
Thank you so much for your review. We are delighted to hear we met your expectations. At The Savoy Hotel, we take pleasure in providing quality service to all our guests. We look forward to having you stay with us again in the near future. Kind regards, The Savoy Team

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert close to southern cross station which was a big plus although there is not night life in the hotel after 1030 and very little else around
Stayed 1 night in Sep 2023
Response from Team Savoy on 25 Sept 2023
Dear Gary,Thank you for your review. We are delighted you enjoyed your stay with us, particularly mentioning our exceptional location. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future. Kind Regards, Team Savoy

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The only thing we got annoyed about was the bathroom floor gets quite wet when you have a shower as there was no door
Stayed 1 night in Sep 2023
Response from Team Savoy on 25 Sept 2023
Dear Natalie,Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are glad that you enjoyed our beautiful hotel. We are very proud of our building and our team who always aim to provide great service and ensure everyone has a comfortable stay. We have taken your feedback onboard and we will continue to work on making improvements.Once again we thank you for your feedback and we hope to see you back in the near future. Kind Regards,Team Savoy

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the historical look and feel - The staff were very good!
Stayed 3 nights in Sep 2023
Response from Team Savoy on 18 Sept 2023
Dear Daryl,Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are glad that you enjoyed our beautiful hotel. We are very proud of our building and our team who always aim to provide great service and ensure everyone has a comfortable stay. We have taken your feedback onboard and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future. Kind Regards,Team Savoy

6/10 Okay

Carolina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the place was great, welcoming and super friendly. The restaurant/bar is good. The only reason why I rated an average experience was due to Savoy being a name where I would expect the extra level in the rooms in matters of size, decoration, etc. There wasn't anything out of the ordinary and in fact the room was relatively small.
Stayed 3 nights in Sep 2023
Response from Team Savoy on 18 Sept 2023
Dear Carolina,Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are glad that you enjoyed our beautiful hotel. We are very proud of our building and our team who always aim to provide great service and ensure everyone has a comfortable stay. We have taken your feedback onboard and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future. Kind Regards,Team Savoy