Upcountry Maui Waterpark Holidays

The area have a spectacular natural view , some employees not friendly.

Upon arriving the desk clerk was a little short .I thought it was we were chevking in late. We were asked to pay 40.00 a night for parking self park or 45.00 a day valet parking.wow so for our stay of 13 days it was 480.00 The staff at the restaurant was short we had ants on our table and asked to sit elsewhere. When we were moved the staff was rude. Another couple sat at the same table only to be moved due to ants.the cleaning staff were great and the rooms were kept.While checking out The person on the desk was short.We asked to take care of our tab so we could just leave and not have to check out in the am with the crowd she acknowledged but went on to do other things we askef again and it seemed like we were bothering her .i think a class in customer service would be a good idea. John Herrera

It was nice stay; however, they were not very accommodating with late check out and the cleaning room service was ok. I found vodka trash bottles throughout the room and another person’s retainer. The valet service was excellent. Market food was quick, delicious and tasty.

I recently stayed at the Hyatt Regency Maui Resort and Spa and overall had a great experience. The resort is beautiful, with amazing views, well-kept grounds, and a peaceful atmosphere that truly reflects the spirit of Maui. The buffet breakfast was a highlight. The food was fresh and varied, with tropical fruits, pastries, and hot items that made each morning feel special. Even without made-to-order omelets, the quality was excellent. Valet parking stood out as well. The staff were friendly and professional, often asking if we needed help with luggage rather than just taking it, which felt thoughtful and respectful. That said, the valet process itself was inconvenient. Instead of linking cars to room numbers, they use a random number tied to the key. If you do not have it when calling down, they cannot retrieve your car, which caused some frustration. While most of the staff were polite, the overall service did not quite match the VIP-level warmth I have experienced at other Hawaiian resorts. I usually feel more genuinely welcomed elsewhere. Still, the resort has a lot to offer. With a few improvements to service and guest experience, it could easily be a top-tier stay. I would definitely consider returning.

This place is truly amazing! The service is impeccable, the resort is beautiful, and the views are breathtaking. I can’t wait to return again.

It’s a decent hotel to stay for the family.

Perfect for Families. Quite spacious and great for a relaxing Family vacation.