Plum Island Ski Holidays

Excellent property recommended

El lugar es perfecto pero el papel de baño y otras cositas no son buenas deberían agregar un microondas

from the beginning to the end, the experience was excellent

When checking in the front desk informed me that I had $42 to spend in room order including patronage at the restaurant on site. They did not mention that the spend doesn’t include or cannot apply to gratuity. I spent $40 on the entire bill at the restaurant and the hotel only took off the portion without the gratuity. The toilet was not flushing well and toward the end of my stay the water never stopped running so I had to call the front desk at 10pm. The elevator was not working but the technician appeared to not communicate to hotel guests by just standing there. I had to carry 3 bags and took a few steps down to another elevator.

Great place to stay in NYC!

When checking in the front desk informed me that I had $42 to spend in room order including patronage at the restaurant on site. They did not mention that the spend doesn’t include or cannot apply to gratuity. I spent $40 on the entire bill at the restaurant and the hotel only took off the portion without the gratuity. The toilet was not flushing well and toward the end of my stay the water never stopped running so I had to call the front desk at 10pm. The elevator was not working but the technician appeared to not communicate to hotel guests by just standing there. I had to carry 3 bags and took a few steps down to another elevator.

I liked the comfortable bed but my room was very hot and stuffy and the AC didn't work so the next day I got another room with ac. Also, I couldn't figure out how to use the coffee maker in the room and the room didn't have a "Please do not disturb" card to hang on the door handle.

Love this property ! Such a great staff and large rooms Great views and an excellent rooftop bar ! So beautiful!

Immediately, I was greeted with a QR code. There were no physical employees and I instead had to scan a QR code to check in. Upon that, I was greeted with a $35/night fee that I had to pay before receiving the room number and a punch in code to access the room. The room itself was very dirty. Hair in the shower, stains on the curtains and sheets, scratches on the wall from the bed frames which had chipped wood. The thermostat was set to 76 degrees F, and would not change. The shower had a piece of hair in it, and trash was found under the bed. The only good thing about this place, was the coffee shop and pizza place that were a three minute walk from the place. Overall, I definitely would NOT recommend staying here.