Yucatan Peninsula Scuba Diving Holidays

Was good! The hotel is huge so you need to walk much if your room is far from the Main amenities. The shows are really good.

Wonderful place, definitely would come back

Overall, an amazing experience traveling with our 6-month-old infant. The staff were super friendly and kind. -Allowed us to have early check-in and enjoy the lunch buffet. -Made special arrangements in our room for celebrations, including cake and balloons. -Staff offered balloons to our infant, which made him smile. -Restaurants were amazing, especially the international buffet and Moongate, with amazing chefs and performers (Antonio). -Room service did a brilliant job, and the room always smelled pleasant. -Amazing and exclusive views from the Preferred Club Lounge (ocean view). Areas for improvement (because I want them to do better and better): -A baby nursing room, especially for guests who arrive early before check-in when the room is not yet available. -A larger crib with adjustable height. -Sales/Marketing reps should not be pushy when trying to sell activities or spa services. -Why are standard beachside cabanas an additional cost? They should be included as part of the all-inclusive package. -The Kids Club did not have a baby-friendly entrance (no ramp or automatic door), which made it difficult with a stroller. -The water temperature, especially in the kids’ zone, should be temperature-controlled so it’s not too cold. -There should be halal meat options or a designated restaurant offering halal choices.

The staff, without exception, were delightful - charming and helpful. Facilities were very good, the pool and beach were lovely but it would have been nice to have a few more Watersport options.Overall the food was very good - especially from the food truck and the pool bar ... but it is a shame that the menu in both main restaurants does not change at all. Also surprising was the fact that the steak menu was an extra charge ... and finally, that a bottle of quite ordinary wine was incredibly expensive

The staff, without exception, were delightful - charming and helpful. Facilities were very good, the pool and beach were lovely but it would have been nice to have a few more Watersport options.Overall the food was very good - especially from the food truck and the pool bar ... but it is a shame that the menu in both main restaurants does not change at all. Also surprising was the fact that the steak menu was an extra charge ... and finally, that a bottle of quite ordinary wine was incredibly expensive

Wonderful place, definitely would come back

Overall, an amazing experience traveling with our 6-month-old infant. The staff were super friendly and kind. -Allowed us to have early check-in and enjoy the lunch buffet. -Made special arrangements in our room for celebrations, including cake and balloons. -Staff offered balloons to our infant, which made him smile. -Restaurants were amazing, especially the international buffet and Moongate, with amazing chefs and performers (Antonio). -Room service did a brilliant job, and the room always smelled pleasant. -Amazing and exclusive views from the Preferred Club Lounge (ocean view). Areas for improvement (because I want them to do better and better): -A baby nursing room, especially for guests who arrive early before check-in when the room is not yet available. -A larger crib with adjustable height. -Sales/Marketing reps should not be pushy when trying to sell activities or spa services. -Why are standard beachside cabanas an additional cost? They should be included as part of the all-inclusive package. -The Kids Club did not have a baby-friendly entrance (no ramp or automatic door), which made it difficult with a stroller. -The water temperature, especially in the kids’ zone, should be temperature-controlled so it’s not too cold. -There should be halal meat options or a designated restaurant offering halal choices.

Wonderful place, definitely would come back

The staff, without exception, were delightful - charming and helpful. Facilities were very good, the pool and beach were lovely but it would have been nice to have a few more Watersport options.Overall the food was very good - especially from the food truck and the pool bar ... but it is a shame that the menu in both main restaurants does not change at all. Also surprising was the fact that the steak menu was an extra charge ... and finally, that a bottle of quite ordinary wine was incredibly expensive