COVID-19 restrictions.

See detailsOpens in new tab or window

Cozumel Palace All Inclusive

Photo gallery for Cozumel Palace All Inclusive

Featured image
Beach nearby, sun-loungers, beach umbrellas, beach towels
Beach nearby, sun-loungers, beach umbrellas, beach towels
Beach nearby, sun-loungers, beach umbrellas, beach towels
3 outdoor pools

Overview of Cozumel Palace All Inclusive

VIP Access

Cozumel Palace All Inclusive

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

Explore the area

  • Popular LocationPlaza Punta Langosta13 min walk
  • Popular LocationPunta Morena14 min walk
  • Popular LocationMuseo de la Isla de Cozumel19 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)5 min drive

Choose dates to view prices

About this area

Cozumel

Cozumel Palace All Inclusive is located near the beach and in an area with good shopping. Palacio Municipal and San Gervasio are local landmarks, and some of the area's activities can be experienced at Punta Langosta Pier and Cozumel Maritime Terminal. Stingray Beach and Arrecifes de Cozumel National Park are also worth visiting. Parasailing, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Palacio Municipal - 9 min walk
  • Stingray Beach - 12 min walk
  • Plaza Punta Langosta - 13 min walk
  • Punta Morena - 14 min walk
  • Museo de la Isla de Cozumel - 19 min walk

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 5 min drive

Restaurants

  • Rolandi's - 9 min walk
  • Jeanie’s - 10 min walk
  • The Thirsty Cougar - 18 min walk
  • Kondesa Resturante - 19 min walk
  • Coz Coffee Roasting Co. - 3 min drive

About this property

Cozumel Palace All Inclusive

4-star beach property with a full-service spa
Catch some rays at the nearby beach or spend the day relaxing at Cozumel Palace All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 169 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Pillowtop beds and iPod docking stations are standard, as are LCD TVs with satellite channels.
Cozumel Palace All Inclusive offers 169 forms of accommodation with iPod docking stations and free minibar items. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awe-Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7 AM–11:30 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 4 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • 21-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 693 out of 993 reviews
5 - Excellent 70%
Rating 4 - Good. 223 out of 993 reviews
4 - Good 22%
Rating 3 - Okay. 40 out of 993 reviews
3 - Okay 4%
Rating 2 - Poor. 27 out of 993 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 993 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service were both excellent. The staff went out of their way to ensure all our needs were met. Top shelf resort.
Stayed 6 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food is delicious, staff is very nice, snorkeling great. all is good except the gest services people all the time trying to get you to go to their time share presentation. they totally ruin the experience of going through the lobby.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to snorkle in the ocean. People are the best 1
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a vegan it is always a challenge traveling, but the food was incredible and had so many options. Once the staff knew us, they even went above and beyond and had the chef create special dishes for us. Not only was the food exceptional, the staff was incredibly friendly and the resort clean and comfortable. The nightly shows were fun and our overall stay amazing... we will be back soon!
Stayed 7 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing!! Customer service was excellent, we never wanted for a thing. Snorkeling right off pier with equipment privided if needed. Food was great at restaurants, buffet smaller with less options than we're used too but no biggie. Snacks and food delivered to pool chairs more than made up for it. Abilty to rent Jeep from hotel to tour Island was another plus. Store across the street is convenient if you need or forget anything. Room was cleaned and stocked daily, loved the 2 person jacuzzi tub. Best trip for us! Reviews say it all, definitely will be back! Only dislike was the sales pitch!
Stayed 6 nights in Aug 2021