Batu Scuba Diving Holidays

The Royal Chulan Seremban deserves better than its current manifestation. Its deficiencies clearly stem from under investment and lack of staff training. I moved 3 guest rooms after the first night . Two rooms had leaky toilets, the third didn’t- but stank of damp/mildew and had a mosquito infestation under the dark vanity unit. Gave up at room three (3) as it was going towards midnight. Better reporting by housekeeping to estates may have prevented ongoing damage to the building. Speakers of training, housekeeping " forgets" to check and clean the separate shower, and similarly " forgets" to deliver teabags & creamer requested by reception. The ground floor public areas are deceptively impressive. A pity that the " hotel" hospitality aspect is so lacking.

Thank you for a great stay! Enjoyed my time in KL especially this location was superb!

The staff was lovely and accomodating. The rooms were spacious. Very large balcony to chill on. Kitchen and dinning in was great too havijng all that you can possibly need for some home cooking. Rooms had AC and FANs, TV and WIFI throughout. Some fantastic views and roof pool was amazing. Thank you, i love it at your apartment.

Confirmation email had incorrect information on it. Said front desk closed at 10pm, luckily for us it was 11pm as per another booking sites information. Phone number in the email was inactive as was another number we tried from another booking site. No way to call. Suite cleanliness wasn’t the best. Mirror in bathroom was dirty, shower had a musty smell and floor has a fair few hairs on it that weren’t mine. Only 2 towels provided, no bath mat, no hand towel, no face cloths. Fridge wasn’t cleaned and wiped out from last people, no cloth or teatowel provided for the kitchen. The pool area and pool was lovely, but the few lounger chairs around were all broken. Wifi was a little intermittent

Everything was great

This was our 3 rd sty at this hotel in 3 months . just loved it . The staff the pool , the great burger lab at the pool . Comfy beds , water everyday , a fridge and very helpful staff . Only complaint was the man who worked at the coffee and I understand this is not managed by the hotel .

Thank you for a great stay! Enjoyed my time in KL especially this location was superb!

Really took care of us.Appreciate it was really busy with two conferences going on but it was managed well by the hotel. Breakfast was great. Staff were incredibly friendly. Good introduction to the room with staff remembering our names which was unusual. Overall a very nice experience

Great apartment in a well positioned very central and great rooftop pool with an incredible view!

Spacious and comfortable room. Walkable to Bandar Utama Metro station and one Utama shopping centre. Polite staff.