Renaissance Kuala Lumpur Hotel & Convention Centre

Photo gallery for Renaissance Kuala Lumpur Hotel & Convention Centre

Primary image
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Renaissance Kuala Lumpur Hotel & Convention Centre

Renaissance Kuala Lumpur Hotel & Convention Centre

4.5 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Corner Of Jalan Sultan Ismail, And Jalan Ampang, Kuala Lumpur, 50450

Explore the area

  • Popular LocationPetronas Twin Towers11 min walk
  • Popular LocationKLCC Park16 min walk
  • Popular LocationPavilion Kuala Lumpur20 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)46 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighbourhood, Renaissance Kuala Lumpur Hotel & Convention Centre is connected to the convention centre. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Central Market. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Bukit Nanas Station is just steps away and Dang Wangi Station is 3 minutes on foot.

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk
  • Petronas Twin Towers - 11 min walk
  • KLCC Park - 16 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Pavilion Kuala Lumpur - 20 min walk

Getting around

  • Bukit Nanas Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 18 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • Wow Kl - 4 min walk
  • Xin Cuisine - 4 min walk
  • Hard Rock Cafe - 4 min walk
  • Melting Pot Cafe - 4 min walk
  • The Bean Belt - 6 min walk

About this property

Renaissance Kuala Lumpur Hotel & Convention Centre

Luxury hotel connected to the convention centre in Kuala Lumpur with full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a sauna are on-site.
Renaissance Kuala Lumpur Hotel & Convention Centre offers 400 accommodations with minibars and laptop-compatible safes. 53-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MANDARA SPA has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 15 per day; includes in/out privileges)
  • Valet parking on site (MYR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 68 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • R Bar
  • Poolside Gazebo
  • Evolution Café

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15392 square feet of space)
  • Meeting rooms - 21

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 53-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 68 per person (approximately)
  • Self-parking fee: MYR 15 per day (in/out privileges)
  • Valet parking fee: MYR 15 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel Kuala Lumpur Renaissance
Hotel Renaissance Kuala Lumpur
Kuala Lumpur Hotel Renaissance
Kuala Lumpur Renaissance
Kuala Lumpur Renaissance Hotel
Renaissance Hotel Kuala Lumpur
Renaissance Kuala Lumpur
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel & Convention Centre Hotel
Renaissance Kuala Lumpur Hotel & Convention Centre Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 458 out of 996 reviews
5 - Excellent 46%
Rating 4 - Good. 362 out of 996 reviews
4 - Good 36%
Rating 3 - Okay. 114 out of 996 reviews
3 - Okay 11%
Rating 2 - Poor. 43 out of 996 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 996 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We repeated stay here few times since few years back..
Stayed 1 night in Feb 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some excellent reception staff. The renovation seems to be lingering.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great breakfast buffet, and restaurant food. Walking distance to the Petrona Towers and Pavillion Mall, near great hangout places.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fabulous, great choices at breakfast & pool is beautiful (& big too)
Stayed 5 nights in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall interior design is classy and the service is very good. We had a wonderful stay at this hotel and it changed the vibe of our holiday. Thank you renaissance.
Stayed 2 nights in Jan 2020