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Mercure Selangor Selayang

Photo gallery for Mercure Selangor Selayang

Featured image
Indoor pool, outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Mercure Selangor Selayang

UNESCO Sustainable Travel Pledge

Mercure Selangor Selayang

3.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
No B G 12 Dataran Emerald Jalan PS 11, Prima Selayang, Batu Caves, Sekangor, 68100

Explore the area

  • Popular LocationSelayang Hospital12 min walk
  • Popular LocationBatu Caves5 min drive
  • Popular LocationForest Research Institute Of Malaysia6 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)23 min drive

Choose dates to view prices

About this area

Batu Caves

Located in Batu, Mercure Selangor Selayang is connected to a shopping centre. Petaling Street and Suria KLCC Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Batu Caves and KLCC Park. Berjaya Times Square and KidZania are also worth visiting.

What's nearby

  • Selayang Hospital - 12 min walk
  • Batu Caves - 5 min drive
  • Forest Research Institute Of Malaysia - 6 min drive
  • Templer Park Country Club - 10 min drive
  • MATRADE Exhibition and Convention Centre - 12 min drive

Restaurants

  • Meraki Restaurant — 1 min walk
  • Mercure Bar — 1 min walk
  • Coca Seafood Restaurant - 17 min walk
  • Cahaya Maju - 17 min walk
  • Secret Recipe - 19 min walk

Getting around

  • Kuala Lumpur Taman Wahyu Komuter Station - 4 min drive
  • Taman Melati Station - 11 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive

About this property

Mercure Selangor Selayang

Eco-friendly hotel connected to a shopping centre in Batu with free parking
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. All 120 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include room service and rainfall showerheads.
Mercure Selangor Selayang offers 120 forms of air-conditioned accommodation with minibars and a safe. 43-inch Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

Children aged under 7 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 7 years old are not allowed in the swimming pool or fitness facility.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Property requires that all guests aged 18 and over receive on-site PCR COVID-19 testing (MYR 300 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: MYR 30 for adults and MYR 15 for children
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi
  • Malay

Business services

  • Business centre
  • Computer station
  • Conference centre (7129 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • COVID-19 testing fee (PCR screening): MYR 300 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): MYR 160 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 30 for adults and MYR 15 for children (approximately)
  • Airport shuttle fee: MYR 220 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - B16-1808-31034763
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Children under 7 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 7 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Mercure Selangor Selayang Hotel Batu Caves
Mercure Selangor Selayang Hotel
Mercure Selangor Selayang Batu Caves
Mercure Selangor Selayang
Mercure Selangor Selayang Hotel
Mercure Selangor Selayang Batu Caves
Mercure Selangor Selayang Hotel Batu Caves

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 11 out of 29 reviews
5 - Excellent 38%
Rating 4 - Good. 8 out of 29 reviews
4 - Good 28%
Rating 3 - Okay. 6 out of 29 reviews
3 - Okay 21%
Rating 2 - Poor. 1 out of 29 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 29 reviews
1 - Terrible 10%

4.0/5

Cleanliness

4.0/5

Staff & service

2.5/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, clean and comfort
Very friendly and helpful staff..thx to ms cecilia and ms zura for your kind assistance..the room was pretty good and clean to stay. Internet was superb for my working purposes during entire stay.
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Building style is modern , service is good and good manner . Bedroom was looks gorgeous and cleaned
Stayed 1 night in May 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel at Selayang
The hotel is good and perfect location for those need to be around selayang. It is more like business hotel. All the basic amenities is there for you to enjoy.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

1/5 Terrible

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed sheet is smelly
Stayed 7 nights in Jun 2019