Singapore Adventure Holidays

Very nice stuff and efficient service

I have stayed in one of the suite, it was pleasant and quiet. Suite facing the geenery, walkable to dining area

Great stuff, amazing service

Surrounding was tranquil and 50m swimming pool an advantage. Room spacious but dated and bathroom smelled. Staffs at reception were unfriendly and unhelpful. Be prepared to get your own luggage trolley to lug your bags up your rooms and vice versa; no help from staffs at all. No hospitality during our 4days stay there. Been a guest of OCC for years but recent stay was a major disappointment.

Couples suite was a bit tired and in need of TLC.

Very nice stuff and efficient service

Great stuff, amazing service

Couples suite was a bit tired and in need of TLC.

For a 5 star hotel, the room carpet was old and dirty. Some parts are sticky and just give the old experience and dont look great. Some furniture was old and not furnished. Staff service can be better too

Very nice stuff and efficient service

The Best property of the Shangri-La chain.

Very nice stuff and efficient service

Wonderful Stay with Great Hospitality — Some Areas to Improve.We recently had the pleasure of staying at Sofitel Sentosa, and overall, it was a very enjoyable and memorable experience.A special shoutout to the all-day dining restaurant team serving breakfast and dinner — they were truly exceptional. The food quality, variety, and presentation were excellent, and the staff’s warmth and attentiveness made every meal delightful. In fact, we chose to dine in every day purely because of the experience they created. The property itself has a very calming and positive vibe. The ambience is serene, the surroundings are beautiful, and the staff across the hotel are courteous and welcoming. One of the highlights of our stay was seeing birds and peacocks freely roaming around — it added a unique charm to the overall experience. That said, there are a few areas where the property could improve: Cleanliness near reception area Upon arrival, the restrooms near the reception were not clean. While the staff responded promptly once informed, a more proactive approach to upkeep—especially in high-visibility areas—would significantly enhance the first impression. Swimming pool safety (especially for kids) The swimming pool is not particularly kid-friendly. It can feel unsafe for children without flotation support such as life jackets or inflatable tubes. Additionally, the lifeguard presence felt passive — there was limited proactive monitoring or intervention, which is an area that needs attn.

I have stayed in one of the suite, it was pleasant and quiet. Suite facing the geenery, walkable to dining area