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Crowne Plaza Changi Airport (SG Clean), an IHG Hotel

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Room Amenity

Overview of Crowne Plaza Changi Airport (SG Clean), an IHG Hotel

Crowne Plaza Changi Airport (SG Clean), an IHG Hotel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • AirportSingapore (SIN-Changi)6 min drive
  • Popular LocationMarina Bay Sands Casino16 min drive
  • Popular LocationGardens by the Bay19 min drive
  • Popular LocationOrchard Road22 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Wed., Jan. 08 2020 - Wed., Sep. 01 2021.

About this area

Singapore

Located in Singapore, Crowne Plaza Changi Airport (SG Clean), an IHG Hotel is connected to the airport. Downtown East and Mustafa Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore East Coast Park and Gardens by the Bay. Looking to enjoy an event or a match? See what's going on at Singapore Indoor Stadium or Singapore National Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: Changi Airport Station is 13 minutes on foot.
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Map
Popular Location

What's nearby

  • Changi Museum - 10 min drive
  • Changi Beach Park - 15 min drive
  • Marina Bay Sands Casino - 16 min drive
  • Gardens by the Bay - 19 min drive
  • Orchard Road - 22 min drive

Getting around

  • Changi Airport Station - 13 min walk
  • JB Sentral - 67 min drive
  • Changi Airport (SIN) - 6 min drive

Restaurants

  • Crystal Jade Pavilion — 1 min walk
  • Azur — 1 min walk
  • Starbucks - 5 min walk
  • Hello Kitty Orchid Garden - 5 min walk
  • Saboten - 6 min walk

About this property

Crowne Plaza Changi Airport (SG Clean), an IHG Hotel

Luxury hotel connected to the airport in Singapore with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include a fitness centre, a bar/lounge and self parking. All 563 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Crowne Plaza Changi Airport (SG Clean), an IHG Hotel offers 563 forms of accommodation with iPod docking stations and minibars. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Essence Vale Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (SGD 57.60 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 41.20 for adults and SGD 14.12 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Conference space (10226 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Grab bar in bath
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

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Policies

Check-in

Check-in from 3 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 8 January 2020 to 1 September 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 70.62 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 41.20 for adults and SGD 14.12 for children (approximately)
  • Self-parking fee: SGD 57.60 per day
  • Rollaway bed fee: SGD 70.62 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Changi Airport Crowne Plaza
Crowne Plaza Changi Airport
Crowne Plaza Hotel Changi Airport
Crowne Plaza Changi Airport Hotel Singapore
Crowne Plaza Singapore
Crowne Plaza Changi Airport Hotel
Crowne Plaza Changi Airport Singapore
Crowne Plaza Changi Airport Singapore
Crowne Plaza Changi Airport
Crowne Plaza Changi Airport (SG Clean)
Crowne Plaza Changi Airport (SG Clean), an IHG Hotel Hotel
Crowne Plaza Changi Airport (SG Clean), an IHG Hotel Singapore

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 1097 out of 1676 reviews
5 - Excellent 65%
Rating 4 - Good. 441 out of 1676 reviews
4 - Good 26%
Rating 3 - Okay. 83 out of 1676 reviews
3 - Okay 5%
Rating 2 - Poor. 33 out of 1676 reviews
2 - Poor 2%
Rating 1 - Terrible. 22 out of 1676 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room condition is considered to be comfortable and clean. Encountered faulty TV remote control and asked for a replacement, but one of the buttons was still malfunction. One thing needs to be improved could be the reception information provided upon check-in. It wasn’t informed to us that we have to hang the “make up room” sign if we would like our room to be cleaned, ended up we have to request for it when we found out in the evening when we were back to our room. Not all hotels have the same practice, I thought it’s basic information to be explained during check-in. Also, the bellboy asked if we would like him to bring our luggage to the room instead of just offering to bring it for us. My husband was shocked and just responded it’s fine, and the bellboy left us with our own. We have a toddler with us and a stroller, other than the luggage. Ended up, one of the cleaner uncle helped to push our luggage to our doorstep. Quite disappointed to experience such service at the airport hotel.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
Honestly chose this hotel for staycation cos my first choice (beach hotels) were fully booked. No regrets at all. Ms Grazel at reception was obliging, courteous and welcoming. My room has a view of the swimming pool...nice! Housekeeping staff were quick when we ask for extra amenities and cleaned our room outside the designated time when we requested. Beautiful swimming area (doesn't fell like we were in Singapore). We spent time here when we are not shopping or dining at Jewel.Fun ! Highly recommended.
Stayed 2 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel for Christmas
Hotel can be difficult to find as badly signposted and you need to drive through the taxi rank queue but maybe outside of the hotel’s influence. Good value pricing. Staff are all helpful and friendly. Room is comfortable and clean. Separate shower and bath. Very convenient for the Jewel as connected to the airport. Pool is very nice but sadly half the seating is lost to rooms at the pool. Room service is painfully slow and food is average. Happy stay would stay again, thank you.
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2020 Staycation
Service was excellent with prompt check in & room upgrade to pool terrace, breakfast is great. Thanks to Nathiya for offering us good advise on dining & assisting us on our staycation.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service staff Miss Nithiya at crowne changi plaza hotel served me and family very well. She was more attentive to all our needs.
Stayed 1 night in Dec 2020