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"I love this property, I think its the best hotel in Shenzhen. The hotel room is immaculately so clean, all of the amenities are perfect, room temperature is so good, you can adjust it any temp you wanted. TV entertainment is top notch, they even have new movies that you can watch for free. We added the club access to our stay which I highly recommend as you can have your breakfast, afternoon tea and cocktails for unlimited wine and drinks, we really got spoiled on their club, shoutout to the staff there which are all great. Also the breakfast room on the 2nd floor is great with extensive amount of foods, also very good staff there. Their hotel amenities were perfect, they do have an indoor and outdoor pools, gym, spa, locker and the most I like is their sauna, their staff were also nice. Lastly I wanted to specially give thanks to their lovely front desk staff, from Anne who did the check in and upgrade us, to Nina who gave us a late check out and Miya who did check us out. We will surely be back and this will be our go to hotel whenever we are in Shenzhen :) "

"The reception was very nice and provided us with an upgrade to the higher floor. The view of the room was great and the overall condition was considered good except there was a brown seed-like thing found on the corner of the mattress. This led to a doubt in the overall cleanliness of the room. "

"Great stay"

"Had a very nice sleep! "

"The staff were very nice, professional and polite. The whole team were very helpful throughout our stay. We highly recommend this."

"Very nice staff. Very professional "

"the hotel next to the mall which makes it really convenient to to eat and play with kids during raining days. close to the them park as well. "

"Very kind and helpful staff"

"Great hotel, fantastic staff, thank you "