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"The room was spacious and had a nice lay out with a view of the Pearl tower. Housekeeping was great, they accommodated our different times we needed it to be cleaned depending when we left during the day. They were always very pleasant and greeted us warmly. Service at the entire hotel was five star, from the reception desk, gym attendants and conserve. "

"Everything is great job Everybody is great job I will be choice this hotel again "

"Large clean room, helpful staff"

"Well designed hotel in a fantastic location next to the bund. Service was excellent."

"The room has charging port which does not require me to take out my adapter which is super convenient! Room is very big! Staff also very helpful especially the hotel managers and the Concierge. They also allowed me to deposit my luggage with them even after I checked out to go for day trip. The location also is super close to Nanjing East Road. Recommend!"

"It's a great experience to stay in Crowne Plaza, clean room, convenient location, friendly hotel employees etc. Although encountering some issues during our stay, the gentleman (sorry that we forgot to ask for his name) at the front desk was so helpful and willing to solve the problems promptly. Liam Lu at the concierge was so helpful during our stay. He is so friendly and very professional in doing his jobs. They are definitely an asset to the hotel. We will stay in Crowne Plaza again next time when travelling to Shanghai."

"Very comfortable stay and friendly staff Cora tong. "

"Great modern hotel with high floors and spacious rooms. All rooms have a great view as there are no other towers close by. Hotel is also connected to a mall and is only 5 minutes walk from the exhibition center, very convinient. "

"Good service"