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"Great area, great facility and absolutely incredible staff"

"Everything is good except carpet in pretty old condition."

"Great"

"The guests services is the best, with the concierge men in lobby area. What I didn't like, is the manager on the restaurant on 45 floor he was very arrogant and very root to me and my family!!,He doesn't reserve to be on the restaurant as manager."

"Was exactly what it looks like. Decent hotel in the tourist area. Near train so that’s convenient "

"Everything was great "

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"always stay here when in shanghai - never disappointed "

"Lovely large clean room, helpful staff, hotel was lovely."