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Caption by Hyatt Zhongshan Park Shanghai

3.5 star property
Travelers wake up to authentic local breakfast flavors at this Shanghai hotel, where 24-hour service and modern amenities make city exploration effortless

Choose dates to view prices

Caption by Hyatt Zhongshan Park Shanghai sits in the heart of the city, offering modern comfort and practical conveniences. Guests enjoy in-room WiFi, a gym, and local cuisine for breakfast at Taole Central. The 24-hour front desk and concierge provide support whenever needed.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$132
includes taxes & fees
31 May - 1 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 01 June and 31 December.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately CNY 68 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Caption by Hyatt Zhongshan Park Shanghai pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Caption by Hyatt Zhongshan Park Shanghai?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Caption by Hyatt Zhongshan Park Shanghai on 31 May 2026 start from AU$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Caption by Hyatt Zhongshan Park Shanghai?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Caption by Hyatt Zhongshan Park Shanghai?

Checkout is at noon.

Where is Caption by Hyatt Zhongshan Park Shanghai located?

Located in Changning, this hotel is steps away from Longemont Shopping Center and Zhongshan Park. East China Normal University and Shanghai Changning Tennis Court are also within 1 mile (2 km). Zhongshan Park Station is 9 minutes by foot and Jiangsu Road Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 73 out of 108 reviews
Rating 8 - Good. 25 out of 108 reviews
Rating 6 - Okay. 5 out of 108 reviews
Rating 4 - Poor. 2 out of 108 reviews
Rating 2 - Terrible. 3 out of 108 reviews

Reviews

Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, breakfast and service. Very good location close to Zhongshan Park metro.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, very cleaning, friendly staff
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Suet Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and provided prompt service when needed.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

kaitun

Liked: Cleanliness, staff & service, amenities
Hotel is clean & new and all staff are friendly. The location just 5minutes to station. Very convenient
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
This hotel is perfect. It's clean and comfortable, nearby metro, a huge mall, and plenty of great places. The staff is so friendly. The room is comfortable, bed and pillows and shower is so big. Breakfast is also abundant and delicious!! Noodles and classic for Chinese and eggs and bacon for westerners.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

wai ting priscilla

Liked: Cleanliness, amenities, property conditions & facilities
The location is prime! I love the vibe and decoration. It is very clean and the bed are comfortable. Only downside is the pillow is too low and soft. Otherwise is good many restaurants options and near metro station. Staff are very nice too
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

HS

Liked: Cleanliness, staff & service, property conditions & facilities
Generously spacious, clean and quiet ambiance
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Hyuckmoo

Liked: Cleanliness, staff & service
Disliked: Amenities
Thank you for kindful greeting and keeping clean eqipment
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Location is just next to Zhong Shan Park. Walking distance to shopping mall and a lot of options for restaurants. Staff are friendly and helpful only the room is little small but for the price it’s good.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were so kind and friendly. Room was very clean. Wish bidet toilet was equipped.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

LAI NGOR

Liked: Cleanliness, staff & service, property conditions & facilities

Above average modern hotel

Close to metro, just around the corner was really good especially visit in winter. Room view pleasant looking out to Changning Road. Breakfast was fair as choices were limited but some local food, like xiaolongbao was delicious. Twin bed room size in fact was moderate however no proper space to accommodate two lugguages, my friend had to sqat down everytime for packing, not so covenient.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Nettra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how the hotel has a stylish decoration and its cleanliness. The staff were also nice though some of them may not speak English fluently. The housekeeping in my floor was truly nice, she couldn't speak english but she tried to communicate with us. We love her cleaning skills that make our room kept clean everyday. The hotel location is also convenience for taking metro especially Line 2. We will surely stay at this hotel again next time!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to Shong Shan Park. A little walk to subway #2 but within 5 mins. wish the bathroom can be bigger.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend the place!!!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Johnston

Liked: Cleanliness, staff & service, amenities
Great clean room and convenient to shopping and metro, lots of great food options too. Overall the quality of the room was amazing.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodation close to Zhongshan Park

Very nice staying for business. Room was very comfortable, staff was nice and there was a good breakfast (I've also appreciated that is not exaggerated like many other hotels). Strategic position close to 3 main lines of Shanghai Subway.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Wei Hsien, Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new property with modern facilities situated right beside the Zhongshan Park train station.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Ali

Disliked: Amenities
Very old motel with trible breakfast. It is very expensive for its condition.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Yung-Tai

Liked: Staff & service, property conditions & facilities, room comfort
Convenient
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to MTR
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Akhil

Liked: Cleanliness, property conditions & facilities, room comfort
Bra!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025
Verified

8/10 Good

LYUXUAN

Liked: Cleanliness, amenities, property conditions & facilities
2Fのカフェは広くてチェックアウトした後でもゆっくり休むことができました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yuen Tung

Liked: Cleanliness, staff & service, amenities
客房各方面都很不錯
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Risa

Liked: Cleanliness, amenities, property conditions & facilities
清潔で、朝食もおいしかったです。
Stayed 3 nights in Jan 2026