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"clean room"

"Very friendly and helpful staff. Hotel is very conveniently located, within JR Kawasaki Station's shopping complex. It is also convenient in the sense that Kawasaki is just a 20 min train ride away from Tokyo Station, and a 10 min ride from Yokohama. In all, a comfortable stay in a nice quality hotel. Highly recommend to whoever is struggling with hotel prices in Tokyo or Yokohama, and if you don't mind the train ride."

" 房務スタッフはとても親切で、部屋の中の問題を迅速に対応してくれました。 例えば、リモコンの電池切れや、キッチンの照明が点かないといったことです。 また、部屋からは遠くの大橋が見え、朝日で染まる空の景色がとても美しかったです。"

"チェックイン手続きはすごく便利なんだ。"

"Room are very clean, well maintained, and comfortable! The vanity amenities are quite nice! Staffs are quite very friendly!"

"Great location, rooms were fantastic and spacious and the bathroom was the highlight"

"Everything was wonderful. The staff was welcoming and easy to communicate with. The location and view were amazing. Proximity to shopping and transit were good. Breakfast was enjoyable. Thanks very much!! "

"I booked a room here for two nights, staying just one. We had a late night flight, so this gave us a comfy place to hang out and wait (HIGHLY recommend doing this!!). Customer service here is exceptional. The amenities are many and make you feel welcome and right at home. It’s walking distance to restaurants, a shrine, and even Costco. 7/11 is right around the corner. The shuttle from the airport didn’t work out timing wise for us, so we hopped in a taxi…under $8 and well worth not having to deal with a bus. The staff cares about food allergies and was the most attentive I’ve ever seen on the matter. How refreshing! They prepared a list of what I couldn’t have at breakfast, making my decisions easy (and there is so much that I still had plenty and was full before even getting to try everything)."

"Great customer service "