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"Clean room! Helpful staff! "

"Amazing views from our room on the 16th floor. The staff was awesome. The complimentary lounge on our floor also had beautiful views with yummy treats & a coctail hour. The included breakfast was delicious & 1st class. What's not to like about this awesome hotel for under $200 USD per night?"

"Big hotel. Clean room and staff are nice "

"The hotel has a smaller foyer or reception area than large hotels with no driveway or curbside parking thus arrival by bus and or car is a little troublesome with heavy luggages. It is located next to a subway station thus arrival by train is the most optimal. The best mode of transportation from Haneda is by limousine bus with a stop at Osanbashi Pier which is only 5 minutes from the hotel by walking. Other than transfers from the airport, the hotel is in an excellent location for foot access to the cruise terminal and Chinatown. Yokohama Chinatown is the most lively part of the city and boasts a plethora of dining options. There’s also an excellent bakery right next to the hotel. For a quick bite or coffee, Coffee Kan is 2 doors down the street. Otherwise, there are western style diner or breakfast and lunch options near the pier."

"No spa☹️"

"Love, love, love everything about this hotel. Professional staff, comfortable and spacious room, excellent breakfast with so many options. Had a wonderful time. Highly recommend!"

"Very good place!"

"Very professional, very polite and very friendly."

"I loved that it was situated in a metro station, very convenient and that it was surrounded by shops and restaurants."