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"Wonderful service! The Kaiseki dinner was fabulous!"

"This was a very fun and relaxing place to stay for four nights. We were a group of six with ages ranging from 0-70, and all of us really enjoyed it. The meals were all delicious, and the onsen was really nice. The area around is beautiful, and the weather was relatively cool even in the August heat. "

"Love the hotel. One block from the canal and one block from the shopping street. There’s an onsen in the hotel but it could get crowded at certain times. Overall, love the hotel and can’t wait to be back."

"Very nice hotel. You do need a car to move around. Dining options are not walkable. "

"Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times. "

"Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent."

"We really enjoyed staying at this spectacular hotel. Should’ve booked for longer dates!! "

"New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!) "

"It was perfect for what we needed. "