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"We stayed here for 2 days and had a wonderful time. The service was exceptional from the receptionists to the restaurant servers. The staff were helpful , friendly and even accommodated our 5 hrs early check in. The bed was comfortable . The area was quiet at night. We enjoyed the variety of breakfast on both days. Everything was clean . Despite a minor plumbing issue in the shower and the limited gym equipment , we enjoyed our stay very much and will definitely come back . The guest relation receptionists were under a great manager , Chi Vo . "

"The staff went out of their way to ensure that we enjoyed our visit. The environment of hotel from the reception room to the restaurant was cheerful at all times. Breakfast was delicious and varied. Our room was clean, fresh and lovely. It was a pleasure to stay at the Grand Hotel du Lac and we would highly recommend the hotel to anyone visiting Hanoi. "

"The staff are very helpful and the breakfast is quite good. "

"This is a big, modern high rise, that is oriented towards a long stay business clientele, but also offers nightly rates. There is a rooftop pool which is very nice with a panoramic view of the city. The gym is also ok, but could use a better selection of equipment. I stayed in a one bedroom suite which was very clean and comfortable."

"Great hotel in old quarter "

"Great hotel, was close to all I wanted to see."

" I really enjoyed my stay here. The room was bright, clean, and nicely furnished. The bed was comfortable and the room remained quiet throughout the night. The staff were welcoming and always greeted guests with a smile. The whole hotel had a calm and pleasant atmosphere that made the stay very relaxing. I also liked how convenient the location was for getting around. I would absolutely consider staying here again in the future. "

"The location is fabulous! You step outside into the hustle and bustle of Hanoi but once you are in the hotel, it is peaceful and calm. Staff were very helpful during our stay. We came back an additional night and staff were very welcoming. The breakfast is fantastic and highly recommended. The lady chef was lovely and very accomodating both days we were there. Definitely recommend this hotel!!! "

"We thoroughly enjoyed our stay at the Meritel. Location couldn’t have been better. The entire team at the property is very attentive and helpful with local recommendations. We ate at the restaurant once and the food was delicious. We also had spa treatments done and were very pleased. I highly recommend considering when in Hanoi. "