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"Staff and management do not care about the guest Room didn’t get cleaned when we asked it too And toilet seat didn’t fit, The general manager said that’s how the Arabs like them Yet I’m not a Arabs, I will never stay here again Staff tell lies and nothing is done about it "

"GREAT PLACE TO STAY, WONDERFUL LOCATION WITH LOTS OF SHOPS, PUBS AND RESTAURANTS NEARBY AND PADDINGTON STATION LESS THAN A 5 MINUTE WALK .MUSEUMS AND OTHER ATTRACTIONS ARE ALSO NEARBY. THE ROOMS ARE CLEAN AND BREAKFAST IS FANTASTIC, HALI AND THE REST OF THE STAFF ARE FRIENDLY AND CANT DO ENOUGH TO HELP, WILL CERTAINLY GO BACK NEXT TIME WE ARE IN LONDON ,HIGHLY RECOMMENDED"

"All round good stay with comfy bed and very quiet."

"Close to many tourist attractions, restaurants, shops, and transportation hubs. Hotel and room were spotless. Starbucks in the lobby!"

"My favorite thing about this hotel was the location… walking distance to so many places, so convenient for tube and buses, etc. Staff was friendly, and the room was clean and spacious, exactly what I needed."

"Near stores, restaurants and metro"

"Quiet clean"

"The good points were that the staff were nice, the reception desk, foyer bar, and breakfast were very thorough, and that breakfast was included. Sadly, the overall experience was just 'okay', which was disappointing for a hotel of this supposed calibre. The room was small, the 'amenities' that I paid £20 for was a 1-night upgrade because the two nights we'd booked were on different rates. I would struggle to know what the upgraded amenities were: no coffee machine, only basic shampoo and body wash, only one towel for 2 of us, and only one mug. We had to ask for more pillows, and the room attendant badgered us to not clean the room overnight three times. I can't say I would rush to recommend this to others, even though it's a nice place in a great location. "

"Booked the single room with no window. The room was obviously small, but was spotlessly clean, had everything you needed and the air conditioning worked. The shower room was also a decent size. The staff were very attentive and welcoming."