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"Friendly helpful staff "

"This is a great location if you’re going to an away game at Ipswich Town Football club. The hotel is great - pretty similar to a Hampton by Hilton in format and style. It’s just over the Bobby Robson bridge so an easy walk to the ground or the town and a slightly longer walk along the tow path to the Marina area. Staff are excellent. Very friendly and helpful. Food is good. I ate there for an evening meal and it was freshly cooked and tasty. On site parking so we left the car there for the match and then walked back after the game. I’d definitely stay there again (but Ipswich is a long way from the Boro for an away game) UTB!!"

"Spa - barely call it that. Spa staff were rude, unhelpful and unprofessional Bar staff was polite but slow in service. Good choice of drinks . General areas were relatively clean . Rooms were the best bit, spacious, clean, well equipped and comfortable beds ."

"Hotel was nice, food lovely and staff were helpful. "

"We thoroughly enjoyed our stay at this hotel nothing was too much trouble will definitely stay here again"

"Had a good stay wil return"

"Was happy but one the nights (Sunday ) had a group of people in room next to me who were very loud at 1 in morning and kept having people knock on there door . Was surprised with the cameras that security didn’t do anything"

"Breakfast had a fairly good range, although no yoghurt on both days and no pastries on the second. The room was clean, however there were hairs on the bath room floor, which went on to the floor mat. There were no coffee cups in the room, I did request these, but had to go and get from the restaurant a few hours later. Ac could not be switched on below 19•c it got very warm in the room, the window had security locks, so we’re unable to get enough of a breeze. The food was lovely, a good choice of evening meals. "

"Breakfast options a bit limited for vegetarians"