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Reviews of Yukon Inn

3 out of 5
Yukon Inn
4220 4th Ave, Whitehorse, YT

Reviews

7.6

Good

Rating 10 - Excellent. 103 out of 450 reviews" "
Rating 8 - Good. 192 out of 450 reviews" "
Rating 6 - Okay. 98 out of 450 reviews" "
Rating 4 - Poor. 36 out of 450 reviews" "
Rating 2 - Terrible. 21 out of 450 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Wesley

Stayed 1 night in Oct 2023

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Sheri

Stayed 2 nights in Oct 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Dilapidated Rooms
The first room offered was dirty and smelt of urine. Second room was better but needs updating. People loitering in the lobby by the check in desk asked for cigarettes and change. The hotel was giving them accommodation and dinner vouchers. Our room had seen better days. It needed an update and deep clean. The bed covers were dirty. See photo. I personally would not stay again. On a positive note. The breakfast was very good.
Stayed 1 night in Oct 2023

8/10 Good

Donald

Liked: Staff & service, amenities
I liked the location and how staff were professional and friendly. The building is needs renovations. Other than that it was a good place.
Stayed 5 nights in Sep 2023

6/10 Okay

Hongyu, San Francisco

Disliked: Staff & service
Stayed 5 nights in Oct 2023

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Decent hotel, no elevator but room seemed cleaned and tidy. Staff were helpful with giving direction to the downtown area, would stay again
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, quiet, comfortable. Newly renovated rooms.
Stayed 1 night in Oct 2023

6/10 Okay

Nathan

Stayed 1 night in Oct 2023

10/10 Excellent

Randolph, Mechanicsville

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was great
Stayed 1 night in Oct 2023

10/10 Excellent

Lorenna

Stayed 2 nights in Sep 2023

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was very helpful
Stayed 2 nights in Sep 2023

4/10 Poor

Bruce

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed on two separate nights that bookended a trip further north. The first night I stayed in a Queen room on the ground floor that had been clearly refurbished. It was clean and quite modern relative to the basic surroundings of the lobby and corridors. On the strength of that I book a second night for my return to Whitehorse. I only had the option of a double on the second floor. It was extremely old, bathroom fan that droned through the night, a single lamp that worked. Bathroom showed its age was not particularly clean and had a constant noxious drain smell. Mattress was lumpy and uncomfortable. Despite my impending afternoon flight I checked out at 7:30 am, without showering. In the refurbished room, there was a slip with a pen asking 'what can we do better?'. Notably this was missing from the room where they could have done way better. I actually wondered if the ground floor was run by a different than the upper. Sketchy policy on taking your credit card for 'incidentals' when there was no mini-bar or room service - it was 'in case of damage' I was told. This was only applied to the second stay - leading me again to ask in my head - are the two floors operated by different companies. Whitehorse hotels are expensive so if you do decide to stay, ask for a ground floor refurbished queen - and find out for me if there are two companies running entirely different operations in the building...
Stayed 1 night in Sep 2023

2/10 Terrible

Roberta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankfully we only had to spend one night! The room we booked smelled so bad we couldn't take it. We asked for a different room, looked at 3 more before we got one we were willing to stay in. The floor was gross, someone else's clothes behind the bed. We booked online, so couldn't get out of it. The only thing they didn't have was chalk outlines-not that night anyways!

8/10 Good

Frank

Stayed 3 nights in Sep 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Helpful staff, nicely kept room, comfortable bed and good shower. Carpet to public areas quite worn, but clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Frantisek

Stayed 1 night in Sep 2023

6/10 Okay

Jeffrey, Waterloo

Business traveller
Liked: Staff & service
The rooms are basic. Except for the carpet, the rooms, furniture and bathroom are kept clean. The carpets in the halls and rooms are extremely worn and show ground in dirt. Staff is friendly, parking convenient. I have stayed here several times.
Stayed 1 night in Sep 2023

10/10 Excellent

Emery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, friendly staff. Got excellent recommendation for food across the street. Great place
Stayed 1 night in Sep 2023

8/10 Good

Enno

Stayed 1 night in Sep 2023

8/10 Good

hubert

8/10 Good

hubert

Stayed 1 night in Sep 2023

10/10 Excellent

charlene

Stayed 1 night in Sep 2023

8/10 Good

Richelle

Stayed 1 night in Sep 2023

6/10 Okay

Alan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great but facility was tired. Sheets not changed, no safe in room, but restaurant frequented by locals for quality of meals. Price and location were good but this is a no frills establishment. Airport shuttle was nice touch.
Stayed 8 nights in Sep 2023

10/10 Excellent

sadie

Stayed 1 night in Sep 2023

4/10 Poor

Stephanie, Tigard

Stayed 2 nights in Sep 2023

10/10 Excellent

Stacie, chugiak

Stayed 1 night in Sep 2023

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Very historical and unique
Stayed 3 nights in Sep 2023

6/10 Okay

Kate

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Air conditioner did not work. No mention of no elevator.
Stayed 1 night in Sep 2023

8/10 Good

Les

Travelled with partner
Liked: Cleanliness, staff & service
Convenient and good size room.
Stayed 2 nights in Sep 2023

8/10 Good

Eric

Stayed 4 nights in Sep 2023

8/10 Good

Charlotte

Stayed 1 night in Sep 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of the restaurant to the hotel
Stayed 6 nights in Sep 2023

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Mary

Stayed 1 night in Sep 2023

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff and easy to talk to
Stayed 1 night in Sep 2023

6/10 Okay

Arzoo

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Adequate. At $100 a night ok but $200 plus a night not good return on your investment. Having said that, Whitehorse hotel rooms were full so I guess you take what you’re given. Dated hotel, very dated. Wouldn’t stay there again. Staff were mostly indifferent but polite at the same time.
Stayed 3 nights in Aug 2023

6/10 Okay

Susan, Bayfield

Travelled with group
Liked: Staff & service
Location was good for walking places, close to the walking path along the river, laundromat across the street because the laundry facilities at the inn were in cramped spaces and were being used by housekeepers. No breakfast provided. No washcloths provided until I went down and asked for some. The bath towels were dingy and should be replaced. We were able to open a room window since we were upstairs.
Stayed 2 nights in Aug 2023

10/10 Excellent

Linda

Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Stayed 3 nights in Aug 2023

6/10 Okay

Kelby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Cam

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, amenities
McDonald’s and tons of other trash under the beds. “Pet friendly” room had feces in room. On top of this most of the windows are open to the rooms. Unaware of this due to the blinds our pet got out. (Screen was not secure) and I spent the late hours of the night rummaging through alleyway’s looking for my cat
Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Stayed 1 night in Aug 2023

6/10 Okay

Helen

Stayed 1 night in Aug 2023

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Spence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Aug 2023