Whiston Hotels, Liverpool

"We had a late arrival 1am after our flight in to Liverpool. Two guys on reception with the warmest welcome you could wish for. The room was small but ok. It had a sofa bed in it that the hotel had made ready even though I rang to say we only need the double bed not the sofa too. This took up so much of the space it was cramped even for just two people how you would expect more people to be comfortable is beyond the imagination. Breakfast staff were pleasant though the breakfast wasn’t up to much. Hard rubber eggs well done bacon cold mushrooms. The lady on reception when we checked out was very pleasant. "

"The breakfast was as good as you can expect for a 3 star hotel. We had no complaints there. Did not use other facilities. "

"Someone rang the bell on our room then walked in 5 seconds later without any approval to ask if we wanted some milk. No hotel worker should be able to let themselves in to your room unannounced. Also had people banging on our door and screaming in the hall at 1-2am. Had some really nice stays here previously but this stay was really uncomfortable. "

"Daniel on reception was so nice and made our overnight stay just perfect. Will definitely stay here again and recommend. Great location."

"Check in was effortless and the staff were attentive throughout my stay. Breakfast was of average quality, but there was a nice variety of options to suit everyone. The bedroom was clean with fresh sheets; however, the stained carpet was off‑putting. You would expect an IHG‑owned hotel to invest in proper industrial carpet cleaning. The location is convenient, within walking distance of the tram stop and the Trafford Centre. Parking was only £5 per night, which I think is very good value"

"Accommodation was acceptable. Disappointed that there was no facility to sit in a lounge for a coffee etc outside of bar opening times. I would have liked to sit in the lounge and enjoy a coffee/drink but nothing available until midday. The shower was over the bath but handle on bath were not secure so unsafe."

"The breakfast was amazing! "

"Fantastic stay"

"Great location. Lovely rooms and lovely helpful staff. Great price too would definitely stay again "