Western Heights Hotels, Rotorua

"We stayed in an apartment in an adjacent building. The decor was vibrant and colorful in a style perhaps reminiscent of the 1920's. It was spacious, comfortable, and quiet. The location was convenient, walkable to shops and restaurants. The buffet breakfast was okay, but not remarkable. The breakfast room got very noisy with the clatter of dishes when the employees started setting up the tables for the lunch service and clearing away breakfast items. This happened all three days we were there. This probably could have been done more quietly if the employees had sufficient training."

"Nice comfortable clean room. Very convenient location."

"The rooms as always were spotless and very comfortable to stay in. The heated bathroom floor and sap are always a plus. I returned after staying here last year. My wife died after our 2024 stay. Coincidentally I was out into the same room as last time. This was a good coincidence! Desk staff and cleaning staff were exemplary. I look forward to returning again!"

"The front desk staff were very helpful. Check in/out was easy & smooth. The room was cleanly and was serviced daily."

"While only there one night, room was spacious and quality bed and shower. I did have the breakfast, to be fair they are never good value regardless of where you stay but as far as the selection goes it’s excellent."

"Room was clean buffet breakfast was great good value for my family and staff helpful and courteous will definitely stay again but only on special or if I was a member"

"The place was clean and tidy, and well looked after. "

"Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there"

"Great spot! Really enjoyed our stay"