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ibis Rotorua

Photo gallery for ibis Rotorua

Featured image
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Hypo-allergenic bedding, down duvets, desk, blackout curtains

Overview of ibis Rotorua

UNESCO Sustainable Property

ibis Rotorua

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Social distancing
  • Sheets and towels washed at 60°C
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010

Explore the area

  • Popular LocationKuirau Park12 min walk
  • Popular LocationTamaki Maori Village12 min walk
  • Popular LocationPolynesian Spa15 min walk
  • AirportRotorua (ROT-Rotorua Regional)11 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 1 Mar. 2021 - 30 Jun. 2022.

About this area

Rotorua

Located in Rotorua, ibis Rotorua is in the city centre and near the airport. Tama-te-Kapua Meeting House and Whakarewarewa: The Living Maori Village are local landmarks, and some of the area's activities can be experienced at Government Gardens Golf and Rotorua Golf Club. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Enjoy the great outdoors with ziplining, hiking/biking trails and mountain biking, or hop on a segway for hire nearby and explore all the area has to offer.

What's nearby

  • Eat Street - 3 min walk
  • Matariki Hangi & Maori Cultural Performance - 4 min walk
  • Kuirau Park - 12 min walk
  • Tamaki Maori Village - 12 min walk
  • Polynesian Spa - 15 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • I-Restaurant — 1 min walk
  • I-Bar — 1 min walk
  • Picnic Cafe - 3 min walk
  • Leonardo’s Pure - 3 min walk
  • Terrace kitchen - 3 min walk

About this property

ibis Rotorua

Eco-friendly hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Self parking is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 145 rooms offer WiFi, fridges and LED TVs with satellite channels. Other amenities available to guests include down duvets, hairdryers and showers.
Ibis Rotorua offers 145 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10.00 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10.00 per day)

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 25 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Japanese
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 1 March 2021 to 30 June 2022 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 25 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard and American Express; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 381 out of 958 reviews
5 - Excellent 40%
Rating 4 - Good. 403 out of 958 reviews
4 - Good 42%
Rating 3 - Okay. 132 out of 958 reviews
3 - Okay 14%
Rating 2 - Poor. 30 out of 958 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 958 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2020

3/5 Okay

Travelled with family
i liked how close to everything in was, very central. Dixnt likehow I booked a 'city view' room and got a room staring at the road below and bush. Wifi isnt free. Parking is weird
Stayed 1 night in May 2020

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't expecting much from this hotel due to Covid-19 (facilities aren't open) and it being a long weekend, but it would have been nice if the TV had service, and if the toilet didn't leak all over the floor. Called the line to get someone to take a look at it, but no one arrived and we wanted to head out for dinner, so sucked up the fact that there would be toilet water all over the bathroom floor for the night. I ended up taking the lid off and temporarily fixing it myself, but it was a little gross that we even had to resort to this. Location was good however. Close to the lake and eat street. But yeah, won't be back.
Stayed 1 night in May 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, we did have a slight issue with our power not working but a staff member we approached had fixed it for us in no time. Marvellous service. 10/10 would recommend
Stayed 1 night in May 2020

1/5 Terrible

Travelled with partner
Disliked: Property conditions & facilities
Ventillation was not proper i was feeling suffocated
Stayed 1 night in May 2020