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Sudima Lake Rotorua

Photo gallery for Sudima Lake Rotorua

Featured image
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Sudima Lake Rotorua

Sudima Lake Rotorua

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
1000 Eruera Street, Rotorua, 3201

Explore the area

  • Popular LocationPolynesian Spa5 min walk
  • Popular LocationTamaki Maori Village5 min walk
  • Popular LocationRotorua Central Mall6 min walk
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Wed., 1 Sep. - Fri., 31 Dec..

About this area

Rotorua

Located in Rotorua, Sudima Lake Rotorua is in the city centre and on a lake. The area's natural beauty can be seen at Redwoods Whakarewarewa Forest and Paradise Valley Springs, while Tamaki Maori Village and Mitai Maori Village are cultural highlights. Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park are not to be missed.

What's nearby

  • Polynesian Spa - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Rotorua Central Mall - 6 min walk
  • Rotorua Night Market - 10 min walk
  • Eat Street - 14 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Okareka Restaurant — 1 min walk
  • Okareka Bar — 1 min walk
  • Yamato Japanese Restaurant - 7 min walk
  • Capers Epicuran - 7 min walk
  • Zippy Central - 8 min walk

About this property

Sudima Lake Rotorua

4-star eco-friendly hotel near Polynesian Spa
Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. All 247 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and 24-hour room service. TVs, pillow menu and hairdryers are among the other amenities available to guests.
Sudima Lake Rotorua offers 247 forms of accommodation with a safe and a hairdryer. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: NZD 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Spanish

Business services

  • Conference space (3477 square feet)
  • Meeting rooms 4

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 September 2021 to 31 December 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 292 out of 988 reviews
5 - Excellent 30%
Rating 4 - Good. 429 out of 988 reviews
4 - Good 43%
Rating 3 - Okay. 173 out of 988 reviews
3 - Okay 18%
Rating 2 - Poor. 73 out of 988 reviews
2 - Poor 7%
Rating 1 - Terrible. 21 out of 988 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The most irritating thing was wifi access. In checking in first room didn’t work. Got moved room. It wasn’t quick 90 mins! The new room no internet access initially. Reported at front desk on going out. Marginal improvement the following day but I would describe the following day as between fair and poor. Could of kept chasing it but this was a short break. Carpet worn out on entry to bathroom. I spend maybe 40 nights a year in hotels. This is not a four star!
Stayed 2 nights in Feb 2020

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nicely located and reasonably priced, this facility is worn and outdated.
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Located next to the lake, although it contained sulfur., so it has quite a strong smell at first. Good location though, and next door to Polynesian Spa Simple basic hotel, with a laundry mat, which I used
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly and so helpful. Very helpful.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a few nights during the ultra marathon. The staff were beyond lovely, genuinely lovely. The rooms are spotlessly clean and modern with free wifi and parking. Only recommendation would be to have a bedside lamp.
Stayed 3 nights in Feb 2020