West San Jose Hotels, San Jose

"Excellent area"

"We were satisfied with mostly everything. We got in late and were very tired and we checked in in with the name Davis. He took my credit card for deposit and gave us the key to the room was a long way away, and it had 1 bed. I walked back and he told me to look at his computer to prove it was booked for 1 bed. At the top of that reservation it had the name of another Davis party. So he rechecked us into the right room with 2 beds, and I went all the way to the 1st room and drug my luggage to the right room. I realized he never said "I'm sorry for not verifying your first name." And when I checked out I asked the desk if my card was taken off the first room, and they assured me it was, He looked at the computer and said my room was charged to this credit card, which was okay, but I wondered if the other room had been changed."

"Good breakfast. Parking was a bit predatory."

"The staff was so friendly upon greeting us! It makes such a difference when you walk in to a hotel and the staff is welcoming! There was spa water and coffee available. The maintenance man helped my daughter set up her computer so she could work on her homework while we sat poolside. Close to restaurants and ice cream. "

"Great hotel at accessible prices "

"felt safe"

"Always a great stay. Thank you Cassandra for helping me with my room concern. As always the staff here are so accommodating to assist any concerns. Definitely will return."

"Room was spacious clean but only one thing that I was not satisfied was the water from the shower head was slippery (I have no clue why)"

"Another great stay! Bed was comfy Room was spacious This rooms water temp and pressure was perfect Easy check in Walking distance to several food restaurants right next door to hotel"