West Kirby Hotels, Liverpool

"Overall, we had a good stay. The hotel is located in a perfect spot. Easy to get to most sites. The room was a good size however the bed was very uncomfortable. The mattress was very hard and it probably should be replaced soon. Parking was very easy and affordable for a city, the hotel offers a discount if you use the parking lot they recommend. They put water in the room for you each day, which was a very nice touch. "

"Stayed here a few times now and love it. The staff are incredible, thoughtful and efficient. Rooms spotless, thought-through and high spec. Wouldn’t stay anywhere else in Liverpool."

"Food and rooms nice. All gym and spa area closed off without any notice "

"The location is perfect. Very easy to walk into the centre and with plenty of amenities nearby. The staff are excellent. Very friendly and happy to help. New hotel so modern, light and comfortable rooms."

"Our stay at the queens was most enjoyable the room was spacious, clean with T/coffee making facilities in the room, lovely pillow, comfortable bed . Plenty of mirrors spacious bathroom."

"We did not have anything to eat at the liner hotel liverpool the room was lovely and clean so was the hotel"

"Clean hotel , helpful staff and good breakfast"

"First time for us at this modern hotel and it had everything we needed for a 2 night stay in Liverpool post cruise. The reception staff were very helpful and friendly, they gave great local advice. The hotel felt very safe & secure, no one could just wander in. A hotel key card is needed for the doors and elevator. Our room was great, very clean and the bed was so comfortable we slept 12hrs the first night! The room had a mini kitchen, smart tv, huge wardrobe, safe & ironing board. Bathroom was huge but a walk in shower would have been easier for us both. I should have checked. This was a room only basis but there are loads of eateries nearby. Highly recommend The Wreck for breakfast, just 50m away. We would stay at The Resident Liverpool again."

"A tired icon. Full of history, with the entrance and ballroom jewels to behold. The bar is smart and well priced too. However my room - standard double - was very poor. Chipped basin, exposed pipes, holes in the wall, broken loo seat, ceiling cracks, and faded mismatching paint on the walls. Staff were friendly but towels weren’t replaced, and they failed to bring the pillow I requested. They don’t clean rooms supposedly to be sustainable but it feels like it’s just to cut corners and save pennies. Well priced for the city but I couldn’t say I’d recommend due to the condition of the room."