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"The upgrade room was very spacious and well presented. We did try and book the swimming pool but unsuccessfully. Staff were very helpful and always attentive. Will definitely stay with this brand of Hotel again"

"Lovely room, friendly staff and very good location in Bristol city"

"The room was spacious and very well kept with a special drinks tray and fridge area. The bed was very comfortable and the feather pillows were wonderful. Thank you for a great stay in Bath"

"Nice comfy room with fridge, I was very kindly moved at my request to a room with a bath tub (thank you!). Bed comfy too. Breakfast was plentiful, had lots of choice to suit all palates. The only thing I would say is that cold counter could be better placed against one of the walls as it blocks access to the bakery, toasters and juice station, and everyone is scuttling around it! Otherwise couldn’t fault the breakfast. Hotel is perfectly placed to access everything Bristol centre, bar street and the harbour has to offer. We’ve stayed numerous times and will return for sure. Tip: Parking at the multi-storey of the hotel is £17 a night if a resident at the hotel. "

"Clean comfortable room, attentive staff, lovely atmosphere."

"The room was great quality for the money, with the shower in particular being amazing! The bed was comfy and the room clean. The free coffee and tea was a lovely touch! "

"W were greeted "

"Good comfortable stay"

"Nice clean room - Room 714 - Not sure if the heating worked though, not an issue as quite mild. Disappointed with the coffee selection in the room, Nescafe - Noooo lol. Bar staff in the View Bar - Very Friendly & helpful Excellent service in the View restaurant by Olivia Great breakfast selection , again great friendly staff Front of house friendly & efficient "